Very good

Very good

It's a shame this property is leased through Winning Holidays, because the property itself is quite nice. Its an updated beachy apartment in a good location. It was missing basics such as hand soap, salt and pepper, etc which we had to purchase ourselves. Cleanliness was not great: the BBQ was absolutely FILTHY so we didn't bother, the couches & throws are grubby, but the worst thing was finding crusty white stains on the inside of the doona. Really disgusting. As for our experience with Winning Holidays: COULD NOT BE WORSE! I was called a few days before check-in and told their system had an error so our payment didn't go through. We paid & I sent an email with proof of payment, also asking for check in instructions. I hear nothing. I continue to send emails & get no answers. Days go by and now we are due to check in. I call their office multiple times: NO ANSWER. I leave voicemails asking for someone to call me back: NO ANSWER. Finally at 2.30 we get an email saying check in from 3pm and a text with an address to collect keys!! We BARELY make it to their office before closing! 5 people behind the desks, unfriendly, claiming their phones don't work. We get a key and an address (no unit number). The key has 218 written on it: UNITS ONLY GO UP TO 20! We try keys on units 2, 17 and 18: NONE WORK. No after-hours number to be found! I race back to their office with 1min spare to get another set of keys. HORRIBLE, STRESSFUL START TO A HOLIDAY. I recommended you book elsewhere.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was good despite rain all weekend.
Loved the ice cubes already in the freezer.
I know there had been lots of rain the week before and during the weekend but the second bedroom carpet inside the glass door was/got very wet due to the drain on the balcony covered in leaves and balcony filled up with water and it came in under the door. We used towels to try and dry it out.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was good despite rain all weekend.Loved the ice cubes already in the freezer.I know there had been lots of rain the week before and during the weekend but the second bedroom carpet inside the glass door was/got very wet due to the drain on the balcony covered in leaves and balcony filled up with water and it came in under the door. We used towels to try and dry it out.

Great stay

Great stay

Property was dirty, furniture could use an update. Most disappointing part was the pool was out of order which wasn’t posted that way on the add. So the wife and I had to deal with 3 kids that prefer to swim in a pool over the beach. I complained to Winning Holidays yet didn’t hear back. Location is great and neighbours were nice.

Property was dirty, furniture could use an update. Most disappointing part was the pool was out of order which wasn’t posted that way on the add. So the wife and I had to deal with 3 kids that prefer to swim in a pool over the beach. I complained to Winning Holidays yet didn’t hear back. Location is great and neighbours were nice.

Had to leave balcony doors open all weekend to air out the sewerage smell.

Had to leave balcony doors open all weekend to air out the sewerage smell.

It’s cosy 2 bedroom apartment close to beach and shopping centres , restaurants .