Haitam was the young gentleman at the reception. He called us before we arrived and he was there to check us in. He was very kind and professional. He walked us to our room and was there if we needed anything. He made us a great tea kettle at night and we sat in the terrace which has a wonderful view of the city. The owner is an artist and the facility has paintings everywhere which gives the facility a unique charm.

If I had to say something it would be one thing; the facility could have more toiletries available on the bathroom but this is a small detail.

great location, the staff was very nice and helpful. Hetam took care of every need and was very good to us. we really appreciated his efforts.

it is an old building, so it is quite noisy during a windstorm, which we had all night. maybe they can put a white noise machine or tighten the old doors and windows, it is a really nice location and beautiful house.

The communication with the host was super easy via Whatsapp. He reached out himself days ahead.

Not much room for siutcase in room.

great location, great food, ambience, the staff was very friendly and caring. Hetam was outstanding! he catered to everyone of us with extreme care.

the noise levels from the street and the wind rattling objects throughout the night, we couldn’t sleep at all. unfortunately they can’t control these things, my recommendation is it to put in fans or white noise machines in the rooms.

The view and location are exceptional, the room was comfortable and the staff was lovely (especially Haitham! keep up the good work). The breakfast was amazing!!

The light in the bathroom was a bit too low and the door got stuck a bit.

A small very nice hotel. Location great, close to the medina and only 10 minutes walk from grand socco square. The hotel is located in a small alley in a beautiful maze of white plastered houses and blue doors, it's like stepping into a movie scene! In the hotel every wall is filled with art, the room is cosy and the roof terrace is amazing. It's very clean and the hospitaly wonderful. After booking I received a text to welcome me, I really like that. The young host Haytam is as friendly in person. He speaks great English, is extremely helpful and makes you feel right at home.

The room is nicely decorated and its size is very big The bed is very comfortable. The staff is helpful and very kind The terrace has incredible views of the port

Bab el Fen was not clean, there was dust everywhere, dirty carpets and stained sheets. it needs renovations also: the windows don't close and it was so cold, the water heater barely works, not to mention the NON-EXISTING sound insulation. Too bad because the riad has a lot of assets to be great.

Wonderfull place, nice atmosphere with all the art and arabic details. Lovely roofterras with amazing views and as a bonus a livingroom on the roof. Location is excellent in the kasbah (part of medina), and not difficult to find because it is close to an entrancegate. Haitham, our host, made us feel very welcome, we slept in queensize bed in lovely spacious room. It was very quiet at night.

We enjoyed the whole stay.

This unique and authentic place is truly memorable! The young man who greeted us upon arrival was very helpful and thoughtful and spoke surprisingly good english (compared to some other people we met in Tangiers). We had book a Junior suite, which in all quirkyness was an experience! Windows opening up to the lobby, inside the property; shower tucked on the back of a cave-like rock wall... The roof terrace has amazing views over the old town and the harbour and the breakfast we had up there was stunning. We were so amazed by the amount of the food and drinks the young man brought to table that we had to ask, if it really was just for the two of us. "This is the smallest possible moroccon breakfast" he replied. 😁 Even though the hotel seemed to be quite fully booked we didn't really see or meet other guests so it felt private and peaceful.

All of the windows that opened up to the lobby, inside the building, could not be shut properly, so we kind of felt like being in the same space as the public area of the hotel. It felt like everyhting we said or did could be heard from the lobby. No tv in the room, WiFi didn't work (except on the roof), no safety box, no fridge, no A/C (just a fan). This hotel is extremely hard to find if you approach from the old town hussle and buzzle. I have never ever been in a place that is such a maze!! A tip I would give to people searching for this hotel is to enter from a harbour side stairs along the city wall, get close to the Kasbah museum and once you get there check a map or ask someone. Otherwise you might end up searching and walking and getting lost for hours!

We loved everything about the place. Haytam was so genuinely helpful it made everything perfect. The location is wonderful close to all main attractions & the view from terrace is incredible. There's just so many nice things to say about Bab El Fen.

It's in the heart of old medina. I loved how close it is to museums

Security. The locks in rooms should be changed. They are outdated and fragile.

All staff was incredibly welcoming and always trying to help with whatever they could. Haytam was an amazing host; he called taxis for us, gave us info, reccommended places and handed us everything we needed for us to have a good stay at the hotel and Tangier in general. There are beautiful and meaningfull works of art at this accommodation, and some worked on by the owner, who is very nice and interesting person as welll! The terrace is the best part... very worth it!

We love natural sunlight however some of the rooms don't have direct natural light in them unfortunately. The good thing about that is that it was very hot outside and ended up restricting the heat from coming in as much so we slept in a good temperature.

receptionist: he very friendly and helpful.

room size , wash room exhaust diverted to bed room instead of atmosphere, cot , AC not working (provided portable fan), breakfast chargeable with 100dh,s, night time no staff.

The property is very cute

This is a true gem in Tangier. Amazing and very accommodating and friendly staff and owner. Staying here made us feel like we were the luckiest people around with the best view of the city. Great location to walk from and explore the old Medina. We will definitely book this property on our next trip here and we already recommended it to our friends and they share our sentiments about this place.

Location and breakfast were great. View from terrace is outstanding.

The photos look much better than reality. Our rooms were uncomfortably small, and the only way to keep warm was to huddle in the bed with the small heater turned on. The glassed in terrace is not heated, and windows and doors did not shut properly, serious repairs are needed to make this space comfortable in the winter season. Doors and windows banging in the wind made sleeping difficult. This place might be OK in summer, but I would not recommend it in winter, and would not stay again myself. Bathroom drains smelled bad depending on the wind. Would not take a credit card.

The staff were friendly people, there you feel like home. Besides, you can enjoy an impressing breakfast in front of a beautiful view of the sea. To finish, if you look for a quiet place to rest and relax, I'm sure that you won't find a better choice