The location was incredible, just off Tottenham Court Road and a short walk to the Warren St. tube station. The flat is spacious and clean. The staff is responsive and helpful.

The kettle needs to be replaced. Thank goodness, the elevator is being refurbished!

Our hosts were very responsive - so grateful for that. The location was excellent - central, but just outside the heavy tourist zone.

It was a rare hot few days - and though they provided a fan, it was hot in the apartment.

The location of the apartment was excellent with the tube station being a short walk away. It was one stop to Green Park and two stops to Oxford Circus. Although running parallel to Tottenham Court Road it was very quiet and we had a very peaceful stay. The apartment itself was a very good size and although the kitchen appliances are quite dated it does have everything that you need for an enjoyable stay. Two bathrooms were really appreciated.

We can't really complain about anything but the blind in bedroom 2 was broken so didn't block out the light in the early morning, we didn't have a bath due to being unable to work out how to fill it from the tap - possibly our stupidity! The pillows on bed 2 could have been better and if applicable we would have found the settee in the lounge too hard should one of us have to sleep on it. The lift accessing the property with carpeted walls smelt horrendously but we are sure that this is out of the hosts control.

IT was a very nice apartment

Location is great, not noisy for being at the heart of the city. Communication with YKP team was nice and fast. BT tower views from the kitchen, which is cool. Cozy place, will definitely come back.

Floor cleaning wasn't the best we've seen, but still good. Radiators didn't work but YKP helped us quite fast, even with no radiators we never felt cold.

Good location near tube and 2 bedrooms and bathrooms with kitchen and washing machine. Elevator. Strong wifi. Self check-in.

Not step free building (approx.10 steps stair before elevator), dirty kettle and toaster too afraid to use, no water filter provided, heaters not working especially living room, no vacuum provided

The location

The lift was out of order. I had bring my family's luggage up to the 5th floor through the staircase

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We were sometimes a little cold. The heating was beyond our control.

The location was fantastic. We were a ten minute walk to Soho, fifteen to leister Square and Regents Park. Hyde Park was a 30 minute walk but it was lovely, passing the BBC studios and other landmarks. Lots of food shops around, delis, convenience stores and restaurants. A great Italian where you picked up a great lasagna and coffee for £6. The apartment was huge. Really big for Central London. Two decent size doubles a great living area and huge hall to store the pram.

Slightly dated but for the price it was extreeme value for money.

Clean and well equipped apartment. Perfect for us as a family for four. Decent sized bedrooms and two bathrooms too. Close to many local amenities and sights to see.

Floorboards were quite creaky in one of the rooms which kept waking my little baby up.

Really great location and good size bedrooms with lots of storage. We didn’t use them but the washing machine and dish washer facilities are a good addition. They had also stocked tea and coffee, washing up liquid, dishwasher tabs and soap powder. Key lock box made checking in and out really easy although could do with better instructions given the number of lock boxes outside the property.

The street outside is pretty noisy at night and in the morning which was fine when we close the windows but the flat was too hot at night not to have the windows open meaning our sleep wasn’t great. I suggest maybe some fans for the bedrooms. The mattress on the bed in the en-suite room could also do with an upgrade as it was really uncomfortable (and the slats on the bed had fallen through which we had to fix). The bathroom in this room could also do with a general upgrade and we noticed the shower was nearly overflowing very quickly after switching it on. A tea towel or kitchen roll in the kitchen would be nice and I suggest a better clean of the dolce gusto as this was a bit smelly when we went to use it. Lastly, the internet was very patchy and we struggled to connect most days despite resetting the router meaning we were reliant on our 4G but we weren’t in the flat a lot so this didn’t impact us too much. It did the job but I would say that the stay was just okay, I would expect a little more for the price.

The location is really good and the style is good and it’s very chic

But unfortunately the place wasn’t clean properly and they didn’t put clean and stuff and when I asked them about the vacuum they locked the vacuum in a closet and all the closet has stuff already inside of it and when we arrived there were no welcoming tea or coffee anything nothing department was really empty so they will come in is bad and when I sent him an email it was like they don’t care above that they send me many emails about keeping the place clean But we didn’t find it that clean it wasn’t clean properly and they didn’t put cleaning stuff we had to buy everything to clean above that when I ask about cooking pods they said we cannot offer that which is weird and also the water boil was very dirty we cleaned it And some lightbulbs are not working so the place was very dark when I asked them about that they say it’s very hard to find the bulbs and when I got to pound land I found them so they are not helpful and everything that I asked for they didn’t do it they only give me negative answers

Location. Space. Quiet evenings in block.

No plug for bath. Entrance lock to building needs repaired.

On the whole the apartment was fine. The lounge area and bedrooms were good. The kitchen was good, just could of done with a few extra bits. The location was quite central, with plenty of places to eat.

Bathrooms could do with some TLC. In the kitchen it would of been nice to have a tea towel, tin opener, and a blind for the window.

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We was told it was ready for us to enter but cleaner was still in cleaning and wasn't covid appliant. There wasn't enough tea cups or cutlery. Very shoddy decor. 3 star at best

The size and layout and location.

Beds no very comfy.

I thought it was in a good location and was good value for money.

I thought there was a bit too much communication from the host that began to negatively impact our stay.

The property is very well located, a few minutes from the city, tube station and many tourist spots. It was extremely clean and quiet. It was easy to find and access, parking being available (small extra fee) was a huge bonus. The hosting company was easy to contact and sent back many standard responses to any questions, they were very prompt though.

I would not rate this as a 'luxury' property. It was average, although extremely clean, it was not at all to any high specification. The quality of furniture for example was strictly average. It is a great place to dock while you explore the city but maybe not spend too much time in the apartment itself. Also there is a damage bonus to be paid advance which is refunded very promptly.

Location was excellent, 15-20 minutes walking distance from Kings Cross station and similar to Covent Garden. Lots of local shops and restaurants and easy access to several tube stations (Warren Street and Goodge Street). Apartment itself was lovely, light and spacious and the beds, although very small doubles, were comfy. Bed linen was very good quality. The apartment had a dishwasher, washing machine, fridge freezer and coffee machine. We didn't use them but it was great that it was so well equipped. The WiFi was excellent and the TV gave access to Sky and Netflix, as well as Freeview.

Sofa bed was damaged but had been repaired and was ok for our son, however I don't think it would work for a couple. Both showers leaked water on to the floor and may eventually damage the flooring. Toilet seat in the en suite was loose and needs to be secured.

This place is amazing! Such a comfortable stay and the apartment is huge! I am definitely booking here again!

Fantastic customer service when booking the initial stay and then were very helpful accommodating when we needed to book an additional week. Will be booking again when working in the area.

To be honest ovel all everything was perfect,epically communication and dealing.