Location, room

Service, food quality and choice

Beautiful grounds and setting, very luxurious and staff all incredibly friendly. Unique place! Free chiller bottles to use and keep which was a great touch.

Sometimes a lack of clarity on pricing and not forthcoming with information about possible activities - e.g booked each of the 3 restaurants on each night and happened to book the restaurant with the Polynesian show but no advice that this was happening (or the price!). Would be good for concierge team to advise what is coming up given the days they know you are staying. Had to scroll through tv menu to find some of the info that was really useful - e.g brilliant in room speakers, fish food in shop to use in the in-room coffee table. Would be good if some of these things highlighted on check in.

loved the Lagoon, great staff, beautiful view, amazing food and dinner staff at Corail.

mediocre lunch menu

Location is paradise. Rooms are spacious and beds very comfortable. Enjoyed having our own jetty to enjoy the sun and being able to swim into the lagoon from our villa.

Overpriced food and drink. They really charge as much as they can - 30 euros for a starter salad! 27 euros for basic cocktails. Food quality was fine but not amazing - although that is to be expected given the island’s location. Bathroom in our villa was quite dated. Didn’t enjoy the judgement from the older female waitresses when not ordering any expensive cocktails with dinner or only ordering 1 course over dinner. Almost like they were trying to shame you into spending more. Same thing with the ladies who come round the pool area asking if you would like a drink - almost sounding surprised when you say no!

more food choices for vegans and vegetarians

Amazing overwater bungalow. It was spaced in a way we were able to have quiet, peaceful and private experience. Room was spacious and clean. Bed was very comfortable. House keeper and Room service staff were helpful and professional. Restaurant staff were helpful and kind. Good Breakfast buffet.

-no air-conditioned dining or lounging space. -limited restaurant menu when it comes to casual dining. Staff were generally nice and warm but one staff at bar and mini store were cold and not welcoming, -great and organized welcome for check in but not much service for check out. cart ride was not available to take us to the check out counter. It was uncomfortable to hang out in lounge in hot weather until boat ride in late afternoon. Air conditioned day room was available only 45 min before boat ride. Day room was small and had musty smell that caused sinus issue.

fantastic stay here, it elevated my overall impression and experience of Bora Bora. I love the spa. excellent massage and sea water treatment facilities. my stay in the hotel was one of a kind!

nothing. it’s one of the few hotels I rated 10/10 for my stay.

Exceptional hotel and amazing staff

Nothing

The resort and the activities were outstanding. They added a few grand onto the bill at the end that I'm going to have to go through with a fine tooth comb.

Can't really think of anything I dislike except the surprise charges at the end.

Property landscaping and scenery of sunrise and sunset over the mountain from the resort. Hospitality from the staff was top level.

No microwaves available in rooms and meal options are a bit pricey

Hotel InterContinental Thalasso it’s paradise, amazing hotel, rooms are 5 stars, we had housekeeping twice a day, delicious food, espectacular views, costumer service is amazing.

IC Thalasso is pure paradise. The location is phenomenal and it is everything you would expect and more in a Tahitian resort.

that we had to leave 😊

Food was fantastic. Service was amazing. Chef was great. Only problem, there was only two restaurants during my stay and some days, only one. That seriously limited your options and it never includes just a simple and not so expensive meal. Please make sure you have some kind of meal plan that includes breakfast. Regarding rooms, all of them are great. You don't need to pay for the most expensive one. You'll still have a great view from any of them and the same access to the lagoon. And don't be fool by the look of the Lagonarium. It's a great place to snorkel and enjoy the company of the fishes. And don't forget to see the sunset in the back of the hotel. Not to be missed.

apart from offering more food choices, not all of them so expensive, another thing that felt "cheap" for such an expensive place was that the ICH was charging guests for the use of a shuttle between hotels from the same chain in the main island. Even if some of the shuttles were also scheduled around the paid transports from the airport. I understand it's a business but it would be nice that the hotel would connect you with the main island sister hotel for free.

beautiful

drinks and food are too expensive

everything, absolutely fantastic!