Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
9 / 10
A great place to stay!
Excellent location, and impeccable property.
The lock box was quite difficult to get to and open. A person with limited mobility would have issues.
9 / 10
Excellent - will visit again - highly recommend.
Excellent location with lovely view of the park and paragliders. Within a short walk of shops, train stations, etc. Very well-equipped apartment, and wifi worked well. Clean throughout with comfortable beds and bathrooms.
Check-in was chaotic. No response from host to email sent before arrival regarding time of arrival when this was asked for. Check-in details - ie code for the key lockbox and where this is located - only received after we had arrived at the property and contacted the host - would be very helpful to have these before arrival. Despite what is written in the pre-arrival information, it is not a face-to-face handover of the keys, and also the 500 Swiss franc security deposit is not required - the standard booking information needs updating.
A couple of fans would have been helpful given that the apartment is not air-conditioned and temperatures can be, and were, high.
1 / 10
Absolutely appalling experience and service
Good location
The second bedroom had no curtains or blinds whatsoever. In the middle of summer in Interlaken, where daylight lasts for most of the day, this made it virtually impossible to sleep. It also meant we had no privacy at all in the bedroom. For an apartment costing this much, this is simply unacceptable and should never have been advertised in this condition.
What made this experience even worse was the horrendous customer service. I reported the issue immediately via the WhatsApp support number. My message was read, but I received no apology, no meaningful response and, most importantly, not a single attempt to rectify the issue. Eventually I was told only that the owners had been informed, but nothing further happened.
I called multiple times and nobody answered. Nobody called me back. Nobody apologised. Nobody offered any solution. Even something as simple as providing an extra sheet or blanket so we could cover the window ourselves would have been better than doing absolutely nothing.Instead, I had to spend my own money and time during my holiday buying materials to create a temporary solution just so we could get some sleep.
Problems can happen in any property. What is unacceptable is how they are dealt with. We were met with complete indifference from start to finish. There was no apology, no urgency, no accountability and no effort whatsoever to resolve the situation. For a property charging premium prices, this level of service is disgraceful. I would strongly advise future guests to think carefully before booking.
6 / 10
Spacious, but with issues.
the apartment is spacious with nice balconies overlooking a park. It is well located, walking distance to train statins and shopping.
One of the rooms did not have sheets on the beds, only mattress covers. The same room had no blinds or curtains on the large windows. One of the towels provided had a big hole in it. The handle on the washing machine was broken (the agent implied we had broken it although we reported it upon arrival). No offer was made to fix it, so we were unable to use it. There was frequent communication before arrival but not so good once we arrived and reported issues.
The lock box was quite difficult to get to and open. A person with limited mobility would have issues.
9 / 10Outstanding·Aug 2026
Excellent location with lovely view of the park and paragliders. Within a short walk of shops, train stations, etc. Very well-equipped apartment, and wifi worked well. Clean throughout with comfortable beds and bathrooms.
Check-in was chaotic. No response from host to email sent before arrival regarding time of arrival when this was asked for. Check-in details - ie code for the key lockbox and where this is located - only received after we had arrived at the property and contacted the host - would be very helpful to have these before arrival. Despite what is written in the pre-arrival information, it is not a face-to-face handover of the keys, and also the 500 Swiss franc security deposit is not required - the standard booking information needs updating.
A couple of fans would have been helpful given that the apartment is not air-conditioned and temperatures can be, and were, high.
8 / 10Excellent·Sep 2025
Views over park & its location close to local town & eating & shopping facilities for a short or long stay 2 seperate bedrooms both with bathrooms, a washing machine/dryer
6 / 10Average·May 2026
the apartment is spacious with nice balconies overlooking a park. It is well located, walking distance to train statins and shopping.
One of the rooms did not have sheets on the beds, only mattress covers. The same room had no blinds or curtains on the large windows. One of the towels provided had a big hole in it. The handle on the washing machine was broken (the agent implied we had broken it although we reported it upon arrival). No offer was made to fix it, so we were unable to use it. There was frequent communication before arrival but not so good once we arrived and reported issues.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Apartment Modern by Interhome. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartment Modern by Interhome pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartment Modern by Interhome?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and ski in/ski out.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Ski in/Ski out
Accessible by lift
Contactless check-in/out
Cleaning products
Map of Interlaken
Ratings and reviews
7.4 / 10
Good(22 Ratings)
100% verified reviews
9 / 10Outstanding·Sep 2026
Excellent location, and impeccable property.
The lock box was quite difficult to get to and open. A person with limited mobility would have issues.
9 / 10Outstanding·Aug 2026
Excellent location with lovely view of the park and paragliders. Within a short walk of shops, train stations, etc. Very well-equipped apartment, and wifi worked well. Clean throughout with comfortable beds and bathrooms.
Check-in was chaotic. No response from host to email sent before arrival regarding time of arrival when this was asked for. Check-in details - ie code for the key lockbox and where this is located - only received after we had arrived at the property and contacted the host - would be very helpful to have these before arrival. Despite what is written in the pre-arrival information, it is not a face-to-face handover of the keys, and also the 500 Swiss franc security deposit is not required - the standard booking information needs updating.
A couple of fans would have been helpful given that the apartment is not air-conditioned and temperatures can be, and were, high.
8 / 10Excellent·Sep 2025
Views over park & its location close to local town & eating & shopping facilities for a short or long stay 2 seperate bedrooms both with bathrooms, a washing machine/dryer
6 / 10Average·May 2026
the apartment is spacious with nice balconies overlooking a park. It is well located, walking distance to train statins and shopping.
One of the rooms did not have sheets on the beds, only mattress covers. The same room had no blinds or curtains on the large windows. One of the towels provided had a big hole in it. The handle on the washing machine was broken (the agent implied we had broken it although we reported it upon arrival). No offer was made to fix it, so we were unable to use it. There was frequent communication before arrival but not so good once we arrived and reported issues.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Interlaken
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Ski in/Ski out
Accessible by lift
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Apartment Modern by Interhome. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartment Modern by Interhome pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartment Modern by Interhome?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and ski in/ski out.
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