Hotel in Bangkok
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Crystal Suite is just a 5-minute ride from Suvarnabhumi International Airport. Offering modern air-conditioned rooms with a private balcony, the property features a outdoor pool, a 24-hour front desk and meeting facilities.
Amenities
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Bangkok
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Sep 2026
Booked for convenience to airport, was clean, fairly comfortable, close to shop
Bed was a little firm for me
8 / 10Excellent·Sep 2026
Close to the airport
Bathroom there was a bad smell
7 / 10Good·Aug 2026
Fine place to stay.
The shuttle service is only hourly and not convenient. You can take a grab can for less!
5 / 10·Aug 2026
Crystal Suites Suvarnabhumi works well for a night or two near the airport, but after a full week, a few things left room for improvement.
Clean, well-appointed room — comfortable bedding, very clean sheets and towels, a safe for valuables
Fridge stocked with complimentary water, Coca-Cola, orange juice, soy milk, and even a vitamin C drink — a thoughtful touch
Big, bright, clean bathroom with extra toilet paper, body wash, shampoo, lotion, toothpaste, toothbrush, and napkins
Two water bottles daily, plus coffee, tea, sugar, and cream as standard
Housekeeping were the true stars — kept our room stocked with fresh towels, water, and napkins, always with a warm greeting
Dining staff went above and beyond even though we often ate out — happily heated and plated food we brought back, even sliced and plated a whole watermelon for us
Day front desk staff were phenomenal — always warm and kind
Maintenance responded promptly and with a smile whenever called for Wi-Fi issues
A thoughtful umbrella rack by the door for rainy season
Lat Krabang neighborhood was the real star — local energy, friendly people, great street food
Overall: A good stay, but service inconsistencies and the laundry setup kept it from being great. Fine for a short airport stopover; for a longer stay, these details start to add up.
Wi-Fi required logging in hourly and kept dropping
One night-desk staff member seemed annoyed by questions and unprofessional; at one point she appeared to discuss a guest in Thai with another staff member
Front desk also handles the laundry room (no dedicated attendant) — I'd avoid doing laundry when this particular staff member is on evening shift
Washer and dryer are locked on a single fixed cycle — the washer's spin isn't strong enough and the dryer doesn't run hot enough, so cotton and denim come out damp even after a full cycle; you'll need to run the dryer twice (60 baht/use) or hang damp clothes in your room
$$$$
Top rated by guests
8.2Excellent
(1,139 Ratings)
"Very close to airport but not in the flight path. lots of parking under cover, safe location, little thai restaurant 😀 tops food store on corner of street.
Rooms where spacious and soft comfortable ..."
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