Petit déjeuner correct

RAS

Zauberkeit, Personal ,

Rooms of a good standard, staff were very friendly and very helpful

nothing

?

No one there when I arrived to check in and no one answer in their telephone. So i picked another stay for two nights booking.

nothing

The worst experience of our 30 days trip. We book this hotel true booking and when we arrive there was close to 10pm and the guy who was on the reception ask us first to pay for the two rooms (because there is a hotels in which you can't pay true booking). I don't know in Hungary what kind of calculators do they use there but the guy make the calculation in them money and we pay with debit card and after 15 minets I che the payment and I see that there is more then £90 over charge me. 15 minets I try to explane to the guy in the reception that he make a mistake and over charge until he see that. And he call the owner of the hotel to tell him what hapen and he ask me to leave my bank details because tomorrow the owner will return me the over charge, this is was on 26/08/2022 today is 07/10/2022 and I'm still waiting for this return. Can you imagine what a poor soul has to be, to be owner of hotel and to look to still the money of your customers. By the way in the first 15 miners I check the payment because in this country almost every time I have to go through it hapen something like that and now I know this happens on the hotels too.

Very thin towels. There was a matelas protector but no cover sheet. Curtain was broken and did no close, tv did not respond to remote. Room is not cleaned during stay

everthing

Nice and clean room, love the bed and shower.

Breakfast could be better.