Hotel in Playa del Carmen
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Elegant Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Beach access
Family friendly
Map of Playa del Carmen
Nearby attractions
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
The communication with the host was terrific. I arrived after 1:00 AM; the prior instructions on how to enter the gated property were excellent and easy to follow. I entered the property and my room with ease. The location for extended stays is one of the best of any booking I've had. Restaurants, groceries and retail are within a block or two. The kitchen 5 stars for the quality and type of pots, pans, utensils, plates, cups and glasses! The public beach access and location to 5th Ave Mall is an easy 10-minute walk. Plenty of Taxis available for 100 MXN Pesos otherwise.
The only issue was the intermittent WiFi; although the connection to the router showed 5 bars, the WiFi network crashed or became very, very slow many times. During those times, I used my phone hotspot, and that WiFi connection to my computer was still extremely slow. I assumed it was the local internet provider and not the property. For the most part, I was able to stream effectively.
10 / 10Outstanding·Sep 2026
The apartment is super spacious. For a very small extra fee we could check in a bit earlier which made our day so much easier. The kitchen is well equipped (we only made breakfast there).
The best part is the super comfortable bed :)
The location is great for walking to restaurants and the beach.
10 / 10Outstanding·Aug 2026
Amazing location , perfect room, smiling staff A++++
6 / 10Average·Jan 2026
Good location, near Av. Constituentes with a large super market, taquerías, restaurants, healthfood store, and tourist area/beach within an easy walk.
The pictures of this property make it look a lot better than the reality. I feel I paid way too much for my stay here the week of NYE. The room smelled badly of mold, which irritated my allergies. It’s an older building and probably needs mold remediation. I noticed dark stains coming down the wall by the air conditioner. A few times I did not have hot water for the shower. Not enough towels and no way to ask for more. There is no staff on site, with a lock box for your keys which could be good or bad depending on your perspective, but if you have a problem, I’m not sure it would be easy to get fast assistance. I had the impression whoever I corresponded with representing the property via booking was an AI bot. I DO NOT think it’s the cleaning staff’s fault - they do a good job with what they have - this is an older building that needs a lot more done to it beyond slapping a Frida Kahlo mural on it to make it trendy.
$$$$
Top rated by guests
8.7Excellent
(173 Ratings)
"The communication with the host was terrific. I arrived after 1:00 AM; the prior instructions on how to enter the gated property were excellent and easy to follow. I entered the property and my room w..."
Verified guestDon't miss out! Price and availability may change
