Randholee Resort & Spa

About this hotel

Nestled in Kandy, this charming hotel for $44 per night is a fantastic option for your next trip. Presenting beautiful views of Alagalla Mountains, Randholee Resort & Spa has an infinity pool, free Wi-Fi in public area and Ayurvedic massage. It enjoys a quiet location in Dumbara Valley, at the foot of Heeressagala Mountain.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Kandy

Nearby attractions

Royal Botanic Gardens

1.52 miles

Hakgala Botanical Gardens

27.06 miles

Victoria Park

22.72 miles

Pallekelle International Cricket Stadium

7.28 miles

Randholee Resort & Spa

3.8

Good(111 Reviews)

Hotel in Kandy

3-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen / Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Kandy

Nearby attractions

Royal Botanic Gardens

1.52 miles

Hakgala Botanical Gardens

27.06 miles

Victoria Park

22.72 miles

Pallekelle International Cricket Stadium

7.28 miles

Reviews

3.8/5.0

Good(111 Reviews)

100% verified reviews

8.0

Jul 2023

Very good

The food is not good

3.0

Jun 2023

We were not happy with the stay

The view was good Most of the staff looked professional

The bathroom had a funky smell. We noticed little bit of mold as well. The bed was not that comfortable. We were little late to checkin to the room so we ordered from the room service around 8. My wife had a food poisoning that night and we checked out early morning. We believe the food we requested was not fresh. So overall not a good experience We checked out early so we did not get to enjoy the view much

9.0

Mar 2023

A quiet & peaceful stay.

The view from the room was superb, the breakfast was nice, the staff were really helpful and enjoyed the stay in Randholee very calm and quite surrounding. if you want a peaceful stay away from all the hustle & bustle this is the place.

The room we booked should have a jacuzzi but unfortunately no jacuzzi in any of the rooms the pictures posted is bit of misleading so keep in mind if you book the room for jacuzzi you won't get it as they don't have any.

7.0

Dec 2022

Good

scenary arround the hotel and swimming pool

TV channels that worked on tv need to increase some more channels

8.0

Dec 2022

Very good

Location & the food was good

Bed and the TV

5.0

Nov 2022

It a 50:50 feling of goid & bad.

The view fro room is perfect .

Variety of food was not vavailable. Misleading directions of the location.

7.0

May 2022

everything was great except didn’t have hot water. ( there was a. problem with hot water supply to the bathroom.

the location and view

didn’t have hot water, had to use another vacant room’s shower.

10.0

Apr 2022

Fantastic stay!!

Had the best stay! Loved loved the view from the room! It's so worth paying a little more for a mountain view room! The pool was great and the staff were very helpful and friendly!

4.0

Mar 2022

top views, poor service.

views are spectacular

empty minibar, very restricted food availability. high price. bar lounge closed at 9 with no available alcohol room service. The staff when I asked them about it were laughing like if what I asked for was out of order. it was as simply as to take 2 beers from the fridge and give them to me. They stated not possible. AC not working.

1.0

Mar 2022

Bad

Nothing. stupid staff,

everything bad.

7.0

Mar 2022

Good

view to the mountain and city gym

2.0

Mar 2022

staff not pleasant or welcoming, felt quite uncomfortable

good views

cleanliness , bar wasn’t open, restaurant was being eaten in by staff so didn’t feel welcome

6.0

Feb 2022

A Bee 🐝 Situation

It was the only hotel that I had stayed with a lift and made me a happy girl. 😊 The room is definitely very spacious and they had all the necessary facilities

I liked the outside space. Unfortunately, there were bees 🐝 coming into the room from the patio, which is not the ideal situation. The staff came in to help to get them out; however, there were way too many. How I wished to sit outside with a beer in my hand and watch the city's skyline. However, it was not possible 😑 The location of the hotel was difficult to navigate

3.0

Jan 2022

Didnt meet the value for price

The view was great

It was sketchy. The staff didnt seem to be happy, the place was not clean, rest rooms were in bad condition. We stayed one night and left.

6.0

Jan 2022

Reasonable for the price!

The pool area was breathtaking. A passenger lift was available at the property. The rooms were clean and tidy. Essential products such as soap, shampoo, conditioner, body lotion, and body wash were available in mini versions which would be adequate for a couple of days. Drivers' quarters were available, free of charge. Breakfast was good compared to dinner as it had much variety of foods and the taste was good too. An electric kettle with coffee, milk powder, tea bags, and sugar packets was available.

The hotel staff doesn't answer calls at all. I tried 10+ times to inform them of our arrival. Nobody was welcome as we were stepping into the hotel, it was very noisy and crowded at the reception, hence we actually could not talk with the staff at the front desk. We barely hear what they said. We had an issue with our final bill as the original property charges are much lower than the rates that appeared on the booking.com site. Even the hotel staff accepted that their rates are much lower than the rates that appeared on the booking.com site, even on the date that I made the reservation through booking.com. When we checked the site at that time, the booking.com rates were accurate with the original property charges. Hence we identified that there could be a delay in updating property charges by the hotel staff on the booking.com site. We immediately informed the hotel staff that we need to talk to their Manager on the same at the dinner time. No responses were received from any of them until we inquired about the same issue again at our checkout, in next morning. The Manager talked to us at the very last moment and he was asking us to make the full payment to the hotel and after that lodge a complaint to booking.com site and get a refund. We did not agree with them as we did not pay for the booking.com site directly but for the hotel only. After a discussion for almost 1.5 hours, the Manager agreed to our argument finally. As we got delayed to checkout, we had to reschedule our entire day plan for 15th Jan which obviously troubled us. We had no intention to make the staff feel uncomfortable but we were very sad as they did not respond to us quickly in the first place. We felt as they were ignoring the issue despite the uncomfortable we went through.

2.0

Jan 2022

HORRIBLE do not recommend people travelling far to have a good experience in Sri Lanka to not be scammed by this hotel r

nothing is worth commending about this hotel, except the view from the room balcony.

1) being a 4/5star hotel on booking.com the bar was shut from 7pm. they didn’t serve any alcohol like beer and wine atleast by glass or anything else but soft drinks. the buffet was closed and we had to order from a set menu and they was no flexibility to order out of the 2 proposed option in the set menu. the staff were rude and didnt attend to good customer service or try solve any problem - the rooms are absolutely 1 star worth - bathroom had no facilities of hand towels or bath towel and the rooms was full of insects. and very old fashioned run down hotel.

10.0

Jan 2022

Calm and quiet place to spend the day

Secluded from the city with a Breathtaking view, we saw a deer,boars and monkeys and the room was very comfy and had clean bathrooms with hot water and shower+bath tub.... and the pool was very beautiful too... worth the stay👍🏻💕

you have to go down personally and bringup food ordered from outside .... and not a fan of the food in the hotel!

3.0

Dec 2021

Average stay

The view from the room was really nice - of the valley. The staff was also extremely sweet and very courteous. The pool was also very nice, overlooking the valley, and quite clean

The room was very average, and the amenities were very basic. The lights were not working, no towels were provided (and only 1 was available even after asking). The breakfast spread was very very basic, and not very tasty.

8.0

Dec 2021

good rooms with a nice view of mountains.

The view from the room was amazing

10.0

Nov 2021

Exceptional

nice place

2.0

Nov 2021

Bad Experience

Nothing at all. View Only

Room & Bathroom not cleaned well. Previous guest used tissues, soaps remained at commode. Some of the previous guest hair remaining at washroom & Bed. Hot water not worked at all. Some sand spreaded top of the bed and fungus smell running all over the room. Some of the cigarettes' ash layed on the balcony floor.

10.0

Oct 2021

Exceptional

Mountain View , delicious Food , room service & very nice staff service.

some minor issues but we can sort it out with staffs

10.0

Oct 2021

Great hospitality overall

Great hospitality, friendly and attentive staff, tasty food and the view is amazing. Very good value for money

FAQs

How much does this hotel cost compared to others in Kandy?

The average price for a rental in Kandy is $39 per night. This rental is $5 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Randholee Resort & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Randholee Resort & Spa. Enjoy the water!

Is Randholee Resort & Spa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Randholee Resort & Spa?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

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Randholee Resort & Spa

About this hotel

Amenities

Map of Kandy

Nearby attractions

Randholee Resort & Spa

Hotel in Kandy

Reasons to book

About this hotel

Amenities

Map of Kandy

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Kandy?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Randholee Resort & Spa pet friendly?

What amenities are available at Randholee Resort & Spa?

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