Comfortable beds, very close to the old town centre

The third bedroom was locked and the key was in a key box which needed a code to open it. It took me over 30 minutes to find the right person to tell me the code, as we arrived after 8.30, due to a flood on the motorway. This all meant that are went into town after 21.30 and were lucky to find something to eat. As I booked for 5 people I would expect to have been given this code in my check in instructions.