The Empress Hotel Chiang Mai
About this hotel
Situated in Chiang Mai, this lovely hotel for $59 per night is a fantastic option for your next vacation. Family-friendly hotel connected to the convention center in Chang Khlan with 2 restaurants 2 restaurants, an outdoor pool, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a sauna are onsite. The Empress Hotel Chiang Mai offers 375 accommodations with minibars and safes. Satellite television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Map of Chiang Mai
Reviews
4.6/5.0
Outstanding(998 Reviews)
5.0
Nice hotel. Very polite service and good pirce
2.0
Beds and pillow were hard. Food was bland for the tourists. Very nice Staff.
6.0
The hotel is getting old, poor WiFi, average breakfast
3.0
I love the Empress! I managed to extend my trip to 14 days and loved my stay! The tour advisors were amazing and helpful for everything including finding me a pharmacy
that carried my allergy medicine. Thx pool is fantastic and all the staff are very helpful! The breakfast is large meeting all needs.
8.0
Big and busy but with a personal touch
8.0
The hotel was great except for one major factor! The internet didn't work for several days, despite my reporting it nothing was done to repair it and when they did attempt to repair it, it still didn't work. Everything else was luxury in the hotel.
10.0
The staff was very accommodating and the breakfast buffet was very good. It wasn’t as close as I would have wanted to some places, but it was easy to get a taxi or tuktuk. I would stay here again.
10.0
Great value for the 5 star service. Booked a group here and will do it again. No disappointments!
10.0
I would definitely stay again!
10.0
Excellent property and service.
10.0
Large room, clean, very nice staff.
2.0
Excellent value with nice big rooms. Gym is underwhelming. 4 treadmills but only one that was in working condition. Breakfast was lacking a bit for me as it had few healthy options. I would have loved a granola option, with nuts, etc. I’m sure it would be fine for most people. The pool was very nice and the staff was excellent. For the price I think I got a good value despite a few shortcomings.
10.0
The Empress Chiang Mai Hotel is a beautiful place with an amazing staff!!!
10.0
Quite a bit of walk to old city wall area. Tuk tuks for 200 baht lesser if Grab ride.
10.0
Excellent hotel…rooms, service pool area and staff were amazing
10.0
A beautiful hotel. A clean and comfortable room love the style of the hotel, and close to everything. The staff are welcoming and helpful.
3.0
I chose The Empress Hotel Chiang Mai after my VRBO reservation was abruptly cancelled. The front desk staff were EEY WELCOMING and ACCOMMODATING from the onslaught. The empathy for my situation was deeply appreciated. The room was clean and calming. The staff gave me good information where to find something to eat and other things. Overall, I was extremely impressed and pleased with the service provided by the Empress and staff🙏
10.0
Staff very attentive and friendly. Beds wonderful water hot and breakfast buffet tasty.
10.0
Fair price with absolutely good service, nice and clean rooms , friendly and humble staffs.
2.0
We have stayed at the Empress several times. Love the location, helpful staff, nice rooms. Unfortunately their breakfast has become even less American friendly. Choices include premade bits of waffle, mediocre omelette, or toast. Even the coffee was bad. Our group ate very little and we were very disappointed
4.0
limited and mediocre main restaurant food. Breakfast food is better thou.
3.0
Breakfast buffet didn’t have much variety
5.0
Great stay!
10.0
Staff friendly and wanting to provide hospitality service.
3.0
A beautiful hotel with the friendliest staff. Highly recommend
5.0
Wonderful staff. Very quiet, nice room.
5.0
The staff in the hotel are really nice and friendly. They helped us with out luggage and they check us in earlier. The hotel is a little bit outdated, but I guess they want to conserve the history of the hotel. We had a leak with the ac and they took care of the problem really fast. Recommended for tourist if the want to visit temples and go to old town.
5.0
The staff is second to none. First rate service from every employee and that is nice. I'm traveling Thailand and will stay at The Empress Hotel again in the future.
5.0
The room is huge and clean. Staff is awesome.
5.0
The staff were so very helpful and friendly they made me feel important and as if they were my friends great stay loved all of it.
5.0
Upgrade 3 rooms and food and drinks gifts bag very good service!
4.0
The staff is amazing, very friendly. They help you with whatever tour, taxi or transport you need
5.0
Front desk staff is amazing and very welcoming
5.0
Staff was so friendly and helpful!
1.0
An old hotel and isn’t maintained well.The carpet is old and the smell isn’t good .It looks like a good accommodation for tours to save money, with the same price there are many better hotels to choose .
5.0
My husband and I loved our stay at the Empress! Upon arrival we were upgraded to a premier room and gifted an amazing welcome package full of thai snacks that we enjoyed throughout our stay! The room was super spacious, and had beautiful modern decor with thai accents. The staff always greeted us with a smile and was super helpful. Close to all the night markets and shops! Pool, and buffet breakfast was amazing. If we ever come back to Chiang Mai, we would definitely stay here again without a doubt!
5.0
I was completely blown away when I reached the Empress Hotel and told that I had been upgraded to the Empress Premium Hotel. Then when checking in I was blown away again when told that I had been upgraded to a suite! Our room was the size of a large studio apartment with huge windows and a killer view from our 11th floor room. It appears as though the hotel is currently going through an overhaul as everything seemed brand new, clean and immaculate. The free gift basket of cookies, crackers, nuts, chocolate and fruit drinks was over-the-top and greatly appreciated. The free breakfast buffet was amazing, and the service staff was wonderful. They attended to my every need and made sure that I had hot, freshly made waffles done just the way I like them and brought me fresh squeezed orange juice and just made coffee each morning! I wish I could remember the name of the lady who attended to me so graciously each morning so I could thank her by name, but if she reads this review, I hope that she remembers me because I will always remember her for being so friendly and kind! The pool on the 5th floor was a bit on the murky side and tasted like salty chlorine, but was a great relief from the hot, humid days spent sight-seeing throughout the days. I hope to return to Chiang Mai and certainly hope to stay at the Empress Premium Hotel as soon as possible.
3.0
really nice hotels with excellent service
3.0
Beautiful hotel, staff was great. Breakfast buffet was fantastic.
3.0
Hotel was nice staff friendly gave a big food hamper on arrival including chocolates room was spacious good rainforest shower nice pool near night Market and restaurants around. Breakfast was OK with egg station
FAQs
How much does this hotel cost compared to others in Chiang Mai?
The average price for a rental in Chiang Mai is $39 per night. This rental is $20 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Empress Hotel Chiang Mai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Empress Hotel Chiang Mai. Enjoy the water!
Is The Empress Hotel Chiang Mai pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Empress Hotel Chiang Mai?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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