I cannot over-state how much we enjoyed our stay in this Shepherds Bush apartment. The unit was clean, well equipped, a short walk to the Tube, and all requests for assistance (no issues with the apartment) from Ivy’s team were quickly addressed. The unit will easily accommodate two couples or a larger family…the loft is best for younger folks given access is via a short ladder but the bed there is very comfortable. Other beds are also very comfortable…a pleasure after a long day/evening touring London. This flat is a real find…we’ll be booking it again for a follow up visit and recommend it to friends/family. Thank so much to the staff for your communication leading up to our trip.

Our family stayed at the property from Nov. 10-20, 2023. I think the best thing I can say about it is we would stay there again tomorrow. My wife and I traveled with our 2 adult daughters, so the 3 bedrooms and 2 baths were absolutely necessary for us. The beds were comfortable and clean and everything in the bathrooms worked properly - no leaks, lots of hot water, etc. The kitchen/dining area was well-appointed and suited our needs perfectly. We made good use of the kitchen for our breakfasts/brunch/lunch. We very much appreciated the full-sized refrigerator and dishwasher. Initially we thought not having a microwave would be a drawback, but it wasn't. There's a library in the living area, and we made use of some of the guidebooks as we planned our London touring. The television seems good, but we hardly used it. Wi-Fi is strong and reliable throughout the property. We all connected devices to it concurrently with no performance issues. The location of the property was good for us. The walk to groceries and tube are a very manageable 8-10 mins. The tube system was our mode of transportation so I don't know how convenient the location would be for anyone using a car. The street that the property is on is well-traveled, but we weren't negatively impacted by any road/traffic noise. There are other tenants in the building but we didn't interact with them at all. The key pickup/dropoff process is simple and went seamlessly, but the site is a tad inconvenient.

We had a wonderful stay. The space was perfect for our family of four, and the master bedroom and living/dining area was bigger than we expected. Everything was wonderfully furnished and perfectly clean. Directions were clear and easy to follow. The location was terrific: We traveled throughout London all week from two underground stations (Shepherd’s Bush and Kensington Olympia) — both were less than 10min walks. Our neighborhood has two awesome pub/restaurants (Havelock Tavern and Bird in Hand) which we had incredible meals at. Also a convenience store, cute coffee shop and pizza shop within walking distance. We had an unforgettable holiday in London, and this apartment was a big part of it. Would love to stay again!

all good but didn't realize the upstairs room had restricted head height but it was fine

This was our first time in England and the location was perfect. Close to shopping, grocery store, restaurants and transportation. The apartment was good and with natural lighting. Towels and shower essentials left for us was a nice touch and a book on the apartment and the surrounding areas. Great touch. I would stay again if ever on that side of the pond.

Perfect size, easy self check in and out. Communication with Ivy team was very timely. Metro stops are near. Would recommend.

Although the property was a bit smaller than expected, it worked well for our family. The loft “bedroom” was perfect for our teenage grandson.

Great stay. Thank you!