Hotel in Playa del Carmen
4-Star Hotel
Reasons to book
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Playa del Carmen
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Jun 2024
Staff was really nice. Quiet.
Sometimes was a long wait to get let into the property. Air conditioning is not the correct temperature. Was very difficult to cool down the room and took a long time.
9 / 10Outstanding·Jan 2024
Beds really comfortable shower good extended a night in the suite which was much quieter than the other room and very spacious. The patio doors in the double room don’t close completely so the noise from barking dogs was annoying. The hotel can’t help with the barking but if the doors closed properly you can’t hear them as much. The hotel is 5 mins away from the noisy bars etc so location perfect and music can’t be heard.
The staff are very friendly, I would recommend this hotel and would stay again (providing the patio doors closed fully)
The pool is just a plunge pool so tiny, I didn’t bother getting in.
We booked an extra night and because our room type was fully booked that night we paid for an upgraded room. We had to wait until 3.15 for access so sat in the lobby for over 3 hours. Check in is at 3 so they didn’t do anything wrong, I am just disappointed they didn’t clean our room as soon as it was empty so that we could get in earlier it would have been a nice gesture.
10 / 10Outstanding·Aug 2023
Staff was amazing
Love the value of this hotel and the neighborhood they are in.
Small dipping pool as aligned with most boutique hotels in Latin America
Amazing AC, comfy king beds
Near beach and lovely restaurants on 38th.
6 / 10Average·Apr 2023
comfortable, clean
inflexible check out
$$$$
6.8Average
(169 Ratings)
"Staff was amazing
Love the value of this hotel and the neighborhood they are in.
Small dipping pool as aligned with most boutique hotels in Latin America
Amazing AC, comfy king beds
Near beach an..."
Verified guestDon't miss out! Price and availability may change
