SureStay Plus Hotel by Best Western Topeka Northwest
About this hotel
Nestled in Topeka, this lovely hotel for $67 per night is a great choice for your next trip. Hotel in Topeka with fitness center and business center This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and multilingual staff are onsite. Housekeeping is available on request. SureStay Plus Hotel by Best Western Topeka Northwest offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Topeka hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2021. Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
TV
Gym / Fitness Center
Map of Topeka, KS
Reviews
3.5/5.0
Average(836 Reviews)
5.0
Everyone was extremely nice and accommodating.We will be back.
3.0
First of all-No elevator to the second floor. The condition of this hotel is absolutely run down, except the reception area and dining area. The stairway leading up to the second floor had what looked like ketchup and scuff marks on the walls. They asked for $100 cash deposit because I booked through Hotels.com. Who does that? We were road wary and tired and didn't want to argue. The toilet seat underneath in the room was dirty and you could see the soap tray had the previous residents soap residue still on it. The window in the room we stayed in was cracked, and the buttons on the heating/cooling unit were all broken and difficult to read. We slept with our clothes on. The bed was comfortable-but with the lack of attention to the other details we figured it was a pretty good chance the sheets were not clean either. Good news-we didn't wake up itching! We didn't stay for breakfast. We did get what we paid for, I guess.
5.0
Hotel was freshly painted, remodeled or new. Everything worked, nice linen, hot shower, etc. also they have a nice indoor pool, Hot tub, super friendly staff and the complimentary breakfast was very good!!!!
5.0
Clean room, stocked with supplies, easy access to I70, good breakfast, better than most. Definitely recommended and I would stay again.
1.0
Customer service was very very unacceptable they were very rude at check in. They said stuff like that they told me at my previous stay there that I wasn’t allowed to rent from them again, when clearly I have never ever been told that and the lady was down right rude!!!! I will NEVER waste my money with sure stay AGAIN! I will take my business else where
1.0
Place sucked ...Dirty nasty place.. And way over priced for what it was.. Room smelled like urine..Tub in bath was rusting. No hot water to sink. Only bright spot was girl at front desk..
2.0
The lobby of the hotel was very misleading. The room itself was VERY run down. A couple of examples was the bathroom door had holes punched through it the shower has a panel screwed in to it, the smoke detector had a plastic bag tied around it. We found bottle caps around the bed area, and under the chair. Other doors had clearly been punched in on our hallway.
1.0
After calling to confirm the change to my reservation in the morning, when I arrived I found the manager had cancelled my reservation. I then had to pay more for my room. Will not choose this hotel again
8.0
Heater didn't work
1.0
Well, I’m gonna start with this step-by-step. I say that because there’s no freaking elevator and it’s only two stories but that’s something you should be informed about. Also, the fridge didn’t work. The AC was noisy and filters were disgusting but the biggest issue I had was that the comforter and bedspread were, nothing more than a summer blanket with no actual density or weight to it. That’s very offputting when you go to a place to get a good nights sleep,
8.0
The rooms seemed clean. The pool area is in need of repair and cleaning. Water sitting around the outside which instantly turned into ice when the temperature dropped. Trees were trimmed and left laying around. Breakfast was ok but not all that great.
10.0
Very clean, quiet, great location. Nice friendly staff, excellent complimentary breakfast. Cleanliness, safety and price are the three most important factors in a hotel for me. This one is very affordable, clean and safe. I would definitely stay here again.
8.0
Nothing really unique about the property
10.0
The breakfast options was great
1.0
Hotel owner called me the first day of my stay before I got there wondering why I needed 2 queen size beds & then asked if I had any pets so I could get charged an extra $90.00
4.0
The morning staff was absolutely amazing. The guy that checked us in was kind of rude, which was so unneeded after an 8 hour drive with a three year old. The hotel is very dated.
3.0
We had an impromptu stay on our drive back home from IN to CO. Front desk staff was very helpful and friendly. For a discounted hotel, we actually enjoyed our stay! There’s something to be said about how employees treat their customers in a positive and genuine manner - thanks team!
4.0
I don't recommend this place the bathroom the sink and floor was dirty I ask for cleaning services and the manager give me alot attitud at the end she send someone to clean the cleaning lady was really nice.
1.0
Overall terrible . Would not recommend , the old “lady” named “Jill” ; who is at the front desk, She is beyond incompetent , apparently has no idea how to handle good customer service . She is beyond rude.
Hopefully she is able to find a new position that is able to suit her.
3.0
It was a great stay friendly staff ! I asked for something and they got it no problems!! The only think was the stink in the room and the food/ trash in the parking lot and looked like puke on the side door to go in ! I will stay here again the pool was great and hot tub was awesome! I stayed 2 nights and each morning was the same breakfast? I didn’t know if they changed it up or not but it was also god !!!
5.0
Staff was great. Even after driving for a while and had to head back to the place to get my daughter teddy bear they were very helpful and understanding.
2.0
I am sorry to say but I got bed bugs…I was in room 201…avoid!
2.0
I wouldn’t recommend staying here. They did not adhere to the pet policy on either expedia.com or the best Western website, both of which say that an 80 pound dog could stay for $30. They insisted that their weight limit was 30 pounds and that for anything over that the pet fee was $50.so it cost me $20, which is not a huge deal, but the spirit in which I was told all, this was Kurt, and only marginally, courteous, punctuated by a smile that can only be described as insincere. The room itself was OK. The carpet on the stairwell, however, was filthy. Some reviews I had not previously seen mentioned bedbugs, and so I was actually reluctant to get under the covers, and so slept on top of the bed with my dog, which is not the best way to get a restful night sleep. if I’m ever in Topeka again, this is not where I will stay, nor would I recommend it to anyone else. The final and dignity, aside from the fact that there’s no elevator, is that they put my dog and me on the second floor. The lack of consideration was palpable.
1.0
Bed was hard as a rock towels were stained and mold on the wall under the sink
2.0
Our stay was comfortable and quick. Front desk attendant was friendly and professional. She did the whole breakfast in the morming too which was a good variety of eggs, sausage, biscuits and gravy, waffles, cereal, yogurt, and fruit. Room was clean just outdated.
2.0
First time stay really close to the interstate and 2 fueling station next to us. The pool and hot tub was fun for the kids. And the room was spacious
1.0
My recent stay at Best Western SureStay in Kansas was a total disaster. The cleanliness of this place is deplorable. The lobby, covered in dust and sticky residue, set a terrible first impression. The room wasn't any better, with a nauseating odor and dirty, stained carpets. The bathroom was a breeding ground for mold, and towels and sheets looked downright unsanitary.
Dust coated every surface in the room, and the furniture was worn-out and battered. The curtains barely clung to the rod, letting in unwanted light. The Wi-Fi was agonizingly slow, and the complimentary breakfast was a sorry excuse for a meal.
The staff showed no concern for the state of the hotel. Reception was indifferent, and attempts to address room issues were met with half-hearted apologies. Overall, my experience was a regrettable one, and I strongly advise against choosing Best Western SureStay in Kansas for your stay.
5.0
No issues. Clean room. Good breakfast.
1.0
Staying at this property was the worst decision I could have ever made. I was transferred to four different rooms due to cleanliness not being up to par. I settled with the fourth room we were placed in because it seemed like it was the best I would get. There were blood stains on sheets and shower curtains as well as dirty desks in every room. I was also woken up by house keeping at 10 AM to be told that check out was at 11 AM like I wasn't already aware (as if they were doing their jobs anyway.) I drove 11 hours the previous night to make it to that nightmare of a stay. I would rate my stay a negative number if I could & wouldn't recommend this property to my worst enemy because it is simply so unsanitary & workers are rude.
5.0
Very Polite and was just what we was looking for
5.0
Great stay
1.0
Does not have elevator. The remote controk to the tv didn't work. The ace was turning off automatically. Furniture looked old and one of the drawers was opening on its own. The blow dryer wasn't there. The floor was un even in the room by the 1st bed. And the shower head was rusty. I would not stay at this hotel again.
5.0
Good location for travel. Area is rundown.
2.0
Our window was open when we entered our room without any screen. 2 flies were flying around. Also, breakfast? What breakfast!!! I’m a handicapped person and had a room on the second floor and there is no elevator. The room smelled musty. Maybe that is why the window was left open.
3.0
Decent enough place. Bed was a little hard but still did the trick.
2.0
The staff person when we checked in was great. We noticed what appeared to be a spot of blood on one the sheets. She took care of it. The morning of checkout a cockroach ran across the bathroom floor. When we checked out there was no one around to tell.
Besides the two things above, the rest of the stay was good. Pool was clean. The breakfast bar was well stocked and always fresh.
2.0
The computer was so slow it took 15 minutes to check in. Only one staff member on duty. Our beds had not been changed. Bathroom was tiny with old, stained fixtures.
3.0
I was disappointed. My room had Stan alone sink with no counter. I realized I was in a handicap room. Room had flies
2.0
The bed was pretty rough. One lightbulb working in the bathroom. Shower head sprayed water everywhere. Living room TV did not work. And AC only cools the living room. The bed room was extremely uncomfortable.
5.0
The stay was good, but not easy leaving property and turning to the left.
FAQs
How much does this hotel cost compared to others in Topeka?
The average price for a rental in Topeka is $100 per night. This rental is $33 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Plus Hotel by Best Western Topeka Northwest. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SureStay Plus Hotel by Best Western Topeka Northwest. Enjoy the water!
Is SureStay Plus Hotel by Best Western Topeka Northwest pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Plus Hotel by Best Western Topeka Northwest?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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