Potawatomi Hotel & Casino
About this hotel
Situated in Milwaukee, this charming hotel for $175 per night is a great option for your next trip. Luxury hotel, walk to Marquette University Along with 3 restaurants, this smoke-free hotel has a casino and a coffee shop/cafe. Valet parking is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request. Potawatomi Hotel & Casino offers 500 accommodations with iPod docking stations and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
TV
Map of Milwaukee, WI
Reviews
4.4/5.0
Excellent(1,539 Reviews)
2.0
Check in was 4:00 — at 4:05 they said they would text us when a room was ready. They never sent a text and at 5:30 we went back to the front desk. Their response was that they didn’t know why they hadn’t sent a notification about the room but they acknowledged nothing was sent. They weren’t that apologetic when I explained I had driven in from another state and wanted rest a bit and freshen up before my evening activities. At check-out, I asked them (over the phone) to provide a receipt by email — never received that either. This is basic “hotel service 101” they failed.
5.0
Check in was easy and smooth. The valet was great. Rooms were clean, spacious, and updated. We were on the 18th floor facing the lake and it was a great view.
3.0
Easy check-in, only guests with a room key can access elevators. Rooms were very clean and well kept.
3.0
Coming back
2.0
Room was very nice but I didn’t receive my $20 Hotels.com food credit. I contacted them online, no way to reach Customer Service via their 800 #. Hotel itself is lovely.
10.0
We had a wonderful stay! The updates are fabulous and everything is well thought out. We will be back!
10.0
Very friendly and helpful staff!
8.0
I love how convenient it was to go from our room directlu to the casino. Minor areas of the room were not that clean or parts in the hallway and elevators.
2.0
My husband and I had a great time!
6.0
The variety of restaurants inside of the Hotel was a bonus!
10.0
N/a
10.0
Great staff
10.0
Great place
5.0
Nothing much around the property. Foods doesn't look appealing
10.0
We always enjoy staying here. The rooms are clean, bathrooms are large, the staff is very kind and helpful, and there are great places to get a drink or a bite to eat.
5.0
I enjoyed my stay here. It was amazing. Everyone was helpful. It was very clean and comfortable.
2.0
Im a gold V.I.P. member ans when available im supposed to get free room ugrades ans she said they dont do upgraded of any kind so i feel like being a gold vip member doesnt really give me any perks. I was pretty disappointed about this bc inwent on a sunday where it was slow amd still no upgraded room
1.0
Checking was at 4 and room wasn’t ready until 6, and even then we did not receive the text like they said we would. I wouldn’t be surprised if they would’ve expected you to sit in the casino and play until you’re room is ready.
5.0
Ebony was a great front desk associate. She was very welcoming and gave us free tapas coupons! The valet is very convenient as well.
2.0
Was told i had $20 to spend from expedia by the front desk. Went to the casino for bar and food court staff was unable to charge the sales to the room. Went back to front desk and was told the same thing and get a supervisor. Tried to get drinks charged to the room again and the staff refused to get the supervisor. The only thing that worked in the tablet was the express check out. I had set up valet time to pull the car around on the tablet but nothing happened until i went to the valet to have my ticket scanned. The mini fridge was also noisy so it was annoying. Everything else on the room was great.
5.0
This was a great stop when in the Milwaukee area. Attached free parking garage and access to a great casino. Dining options available on-site. Not within walking distance of too much, as it's far enough outside of the Milwaukee downtown area, although a quick drive downtown.
3.0
I enjoyed staying at the Patowatomi Casino Resort. If I have constructive feedback; 2 things, it would be great if there were smart TVs to log into streaming services, the cast option available didn't work. 2nd, I think there should be a more in depth explanation of the tablet in the room. Otherwise great! No complaints really just observations of particulars.
3.0
We enjoyed the stay and the canal street cafe had great tasting food❤️.
5.0
Beautiful suites.
10.0
Clean beautiful rooms, nice smoke free casino
2.0
Noisy, limited food, impersonal.
5.0
Rooms were Beautiful, area safe, and many great restaurants in casino
5.0
Beautiful rooms and very clean.
5.0
Very wheelchair accessible
2.0
Check-in was at 4PM, I checked to see if my room was ready at 2:30pm, the lady at the desk was less-than-friendly when she stated check-in is at 4. I returned at 4:10pm, the room was still not ready. I paid over $500 for one night and i was not even offered an apology or a complimentary drink while we waited. It was after 5PM when my room was ready. The room quality was wonderful. We intended on gambling, because of our check-in experience we opted not to spend a penny at the hotel beyond the cost of the room. This was our 3rd time there, we will not be returning.
3.0
I had a corner room and it was beautiful. Great room and views. Staff was friendly and everything was very clean
5.0
Modern and safe elevators, very clean, friendly staff, Casino feels like Las Vegas
5.0
The rooms were awesome!! We had a deluxe king, room 1840, and it was fantastic!! Well worth the $$. We will be back.
5.0
Very nice clean rooms. Area is a little iffy, but was very nice overall
2.0
An overnight stay has jumped significantly in price. I used a hotel stay discount I had, otherwise I wouldn't have stayed the night, and I planned it on a weekday due to the high cost.
6.0
A late checkin of 4:00 p.m. and the room was still not ready. The general sense from the employees was they’re just doing a job and don’t care about the customer experience.
3.0
Rooms were next didn’t win but that’s ok really enjoy coming back on October
3.0
Wonderful experience!
5.0
Valet service was great, efficient. All staff were neat and professional. Canal St Cafe had excellent food. Breakfast waitress was outstanding.
5.0
Location
FAQs
How much does this hotel cost compared to others in Milwaukee?
The average price for a rental in Milwaukee is $158 per night. This rental is $17 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Potawatomi Hotel & Casino. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Potawatomi Hotel & Casino pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Potawatomi Hotel & Casino?
We found 5 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and tv.
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