art'otel Zagreb

Very accommodating. Excellent service

Staff that greeted us in the evening were very ffriendly. Jacob and Christian

Room wasn’t that clean. Lots of dust on furniture.

It was a great location and very friendly staff

It was very dark and the pool was hard to find

Convenient location not far from centre. We booked a courtyard room but our room actually looked out over the street to dilapidated buildings. Room was dark. We felt like second class guests - perhaps because we booked through booking.com? On check in other guests were offered a refreshment and given written details of recommended restaurants but we were ushered through reception quickly.

What is wrong with light switches?? They have provided satisfactory function worldwide for decades. The console beside the bed to turn lights on and off was annoying - one console didnt work at all (and wasnt repaired when we reported). The consoles glowed bright blue all night and interrupted sleep. The access to the bathroom light was located in entry - no where near bathroom or console. The fridge didnt work when we arrived but was repaired the next day. A fairly basic hotel with nothing outstanding to warrant the price.