The property its self is a nice appartment nicely decorated and comfortable but we encountered a few problems. First we didn't get the e mail with info required how to access the property. After multiple e mails we eventually got this e mail an hour before we arrived. We we went in it was extremely cold the fire in the lounge didn't work. After multiple emails we got an electric radiator delivered on day 2 but it needed putting together but we did not have a spanner with us ! This is a ground floor apartment but the access is very bad. Many steps to get in the front way. The back from the car park has 3 very steep steps and the a walk round the side was blocked by a tree and 3 wheely bins so we had to walk on the very long and uneven grass