Apartment hotel in Playa del Carmen
4-Star Apartment Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this apartment hotel
Comfortable Accommodations
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Beach access
Laundry services
Family friendly
Smoking allowed
Key access
Contactless check-in/out
Fire extinguisher
Cleaning products
Map of Playa del Carmen
Nearby attractions
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·May 2026
La ubicación y lo bien equipado que está súper bien
Si aire acondicionado no alcanza a enfriar el
Dormitorio
10 / 10Outstanding·May 2026
Muy bien
Todo esta bien. Sin queja. Limpio fue lo
Mejor. Solo que no tiene estacionamiento pero no se ve conflictiva la calle.
10 / 10Outstanding·Apr 2026
Lugar bonito, súper silencioso, accesible. La cama es muy cómoda y hay cositas para hacer comida, no las usamos porque solo estábamos de paso por una noche para continuar nuestro viaje. También está cerca de la carretera principal y a unos minutos en auto de la iconica 5ta avenida.
6 / 10Average·Feb 2026
The location near the really good street food vendors and away from the touristic area was excellent, as was the highway access.
The listing contains several inaccuracies. There is no daily cleaning (only weekly), no on-site staff or concierge, and the “gym” is extremely poorly equipped — a thin, rusty barbell with plates attached with duct tape instead of collars, not safely loadable beyond ~30 lbs, a visibly rotted wooden bench, and a few dumbbells under 5 lbs.
The claim of being “soundproofed” is also untrue. We were woken most nights by slamming doors, clearly audible conversations outside our unit, and loud gatherings by the pool on the first floor, including people smoking and selling marijuana, often between 2–3 a.m. There was no staff present to enforce quiet hours.
Basic amenities were lacking. The provided soap was so diluted that we ended up purchasing our own, and there was no shampoo. Mid-stay, housekeeping removed our bathmat and hand towel and did not replace them. On arrival, the unit was sandy, the bed sheets had hair on them, and overall cleanliness was below an acceptable standard.
The beds were hard and uncomfortable. I’m generally easygoing and a heavy sleeper, but given the price, the overall experience was disappointing.
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Top rated by guests
8.6Excellent
(99 Ratings)
"Very comfortable accommodations at an affordable price. The rooftop area was great for chilling. Wish we'd had more time to enjoy it."
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