Hotel in Singapore
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Set against an urban landscape of concrete, steel and glass, Oasia Hotel Downtown, Singapore stands out with a unique silhouette covered by a lush green façade that is a massive vertical garden.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Toilet with grab rails
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Singapore
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
We like the relative newness of the building, and it’s designed which includes large open air spaces halfway up the building with a lot of greenery. The pools are beautiful, the rooms are very comfortable and quiet. It happens to be a two minute walk to a train station which is a direct line at the airport, and the total trip to it from the airport is about 50 minutes and five dollars, which makes it preferable to a Taxi. The customer service team was great in particular Bryan. Our room was called a junior suite and had some views over the city and towards the harbour. That location is closer to the business district, however there are food markets five minutes away and a good selection of places to eat.
We would have preferred the same room that we had, but with the option of twin beds.
10 / 10Outstanding·Sep 2026
Exceptionally good service. The staff—especially Tinh—were very friendly and helpful. We stayed as a family with a baby and were allowed to stay in the apartment until our airport transfer on the day of departure. We really enjoyed our stay.
8 / 10Excellent·Aug 2026
Breakfast food and staff were great, friendly, and helpful. The check in/out experience was seamless.
The view in the room was almost nonexistent, as it was blocked by the residential building opposite.
6 / 10Average·Mar 2026
The building's exterior wrapped in lush greenery is absolutely exquisite and creates a beautiful first impression. The open-concept lobby is particularly stunning - its design allows natural breezes to flow through, making the space feel like a relaxing outdoor tropical pavilion.
The hotel's location is also excellent, with easy access to major attractions such as Chinatown, Marina Bay, Gardens by the Bay, and Maxwell Food Centre.
The stay at this hotel was disappointing overall. While the location is excellent, the experience did not justify the price we paid. The room itself was old, small, and the bathroom was not cleaned well when we arrived. The bed and pillows were also uncomfortable, which made it difficult to get a good night's sleep.
The in-room fridge was not cold enough to keep drinks chilled. When we asked the staff for ice, we were given ice that appeared to have freezer burn and tasted really bad. There were no power plug to use the hair dryer in the bathroom, and could only be used in power plug that was located near the door.
The customer service in the lobby was poor and unfriendly. One moment that really illustrate the level of service occurred while we were waiting for the elevator to go up to our room. We had been waiting first, but when the elevator arrived, a staff member approached with three guest who had just checked in. The staff member gestured for them to enter first and scanned their key card for the elevator - Because the elevator is small, we decided to wait for another elevator.
Considering the cost of staying at this hotel is not cheap, the experience was disappointing due to the small old room, lack of cleanliness, and poor customer service.
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Top rated by guests
8.7Excellent
(3,556 Ratings)
"Exceptionally good service. The staff—especially Tinh—were very friendly and helpful. We stayed as a family with a baby and were allowed to stay in the apartment until our airport transfer on the day ..."
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