Away Bangkok Sukhumvit

I loved everything about the property. The staff were amazing. The breakfast was great and the location was fantastic.

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친절한 서비스와 핑크색 로비가 인상적인 호텔입니다. 예약했던 방보다 넓은 방으로 주셔서 쾌적하게 사용했습니다. 수영장이 아기자기하면서도 놀기 좋았고, 매시간 정각마다 MRT/BTS로 가는 툭툭을 운행해서 편리하게 이용할 수 있습니다. 그리고 에어컨이 엄청 빵빵합니다.

더운날 MRT/BTS 역에서 숙소까지 걸어가는게 생각보다 힘든 일입니다. 오전에 출발할땐 괜찮은데, 모든 일정을 마치고서는 걸어들어가기 쉽지 않습니다. 다만 Grab/Bolt를 이용하면 아무 문제 없습니다. 화장실이 한번 막혔었는데, 그래도 금방 뚫어주셨어요

très bon accueil, calme, rapidité du service, personnel à l'écoute et toujours souriant petit dejeuner varié en tout genre,beaucoup de choix et de qualité

The location was great. Near BTS, hotel also provided tuk-tuk transport to the main street, so exploring the city with BTS was comfortable and easy. The staff was very helpful, but I had the feeling that many of them didn’t understand English

We had booked a suite and we were staying with 2 adults, a 3yo and a 4yo. We were provided with travel bed for the baby. Which was ok. But there wasn’t enough towels nor blankets for 4 people. When we arrived, the balcony was flooded with water. And on the first night there was a storm and the rainwater keep on accumulating on the balcony, so we woke up with our whole hotel room covered in water. All of our things that were on the floor, were soaking wet. Called the reception, a guy came, opened the drainage and the water drained from the balcony. While we were having breakfast the night manager came and apologized, offered us another room, but as the hotel was fully booked, we got the room hours later. The new room was biggest family suite, but again, we were staying with 4 people, only 2 towels and the pull out couch was not made for children and there weren’t sheets nor blankets to make the bed ourselves. So had to call the reception again. Every day after cleaning we didn’t have enough towels. Ended up using the ones from the pool, it was easier than to call the reception every day. The manager sent us complimentary fruit and cake for the inconvenience, but the dishes weren’t taken from the room for days. We also found a cockroach in the room and there were small ants as well. On the last day, called ahead that we would like to get help with our luggage at a certain time. Help came right away and not on the time we needed them. So again, reception didn’t understand English? The prices on the bar are without service tax, which is annoying.