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Includes essentialsFree WiFi/internet, Garden and more
Location
Reviews
1 / 10
Pessimisma
Experiência péssima, falta de segurança e total ausência de suporte.
Infelizmente, tive uma das piores experiências de hospedagem que já vivi. Tudo começou com um problema no processamento do depósito de segurança de £1.680, um valor extremamente elevado, que ficou pendente por questões de segurança junto à instituição financeira responsável pelo meu cartão. Diante dessa situação, o proprietário recusou-se a me receber, e acabei sendo encaminhado para outro apartamento, sem que me fossem oferecidas condições adequadas de hospedagem.
Ao chegar ao imóvel, deparei-me com uma situação inaceitável: o apartamento estava completamente sem energia elétrica e a porta de entrada não trancava nem por dentro nem por fora, colocando em risco a minha segurança e os meus pertences.
Tentei resolver o problema diversas vezes, entrei em contato com o proprietário e aguardei a assistência que me foi prometida, mas nenhuma solução efetiva foi apresentada. Para piorar, não aceitaram cancelar a minha reserva naquele momento, deixando-me completamente desamparado e sem uma alternativa imediata. Fui obrigado a passar a noite nessas condições, num apartamento sem eletricidade e sem a segurança básica que qualquer hóspede tem o direito de esperar.
Além de tudo isso, o imóvel ficava muito distante do centro da cidade, tornando a situação ainda mais inconveniente.
Somente no dia seguinte, depois de muita insistência e de várias tentativas de resolver o problema, consegui finalmente cancelar a reserva diretamente com o Booking.com e, assim, procurar outra acomodação.
O que mais me decepcionou foi a total falta de consideração e de suporte diante de problemas tão graves. Independentemente de qualquer questão relacionada ao depósito de segurança, nada justifica colocar um hóspede num apartamento sem eletricidade, com uma porta que não tranca, e deixá-lo sem assistência.
Faltaram responsabilidade, respeito pelo cliente e, principalmente, preocupação com a segurança dos hóspedes.
Parking is not specified as an available amenity at Cozy 2Bed, Free Parking, City Centre Walk Dist !. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Cozy 2Bed, Free Parking, City Centre Walk Dist ! pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cozy 2Bed, Free Parking, City Centre Walk Dist !?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Garden and more
Map of Glasgow
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Garden
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Cozy 2Bed, Free Parking, City Centre Walk Dist !. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Cozy 2Bed, Free Parking, City Centre Walk Dist ! pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cozy 2Bed, Free Parking, City Centre Walk Dist !?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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