A good getaway from home.

Booked a king size bed with balcony. Came in the hotel to check in saying ok we got a two queen bed with pool view I stated that I booked a king size bed they go on to say oh we upgraded you to two queen beds. Had to get manager to get us the proper king size room back that I originally wanted . They really get you in not leaving hotel. And restaurants all he an arm and a leg for ok food

The bar at the pool food was great

I couldn’t bring my camera on the slides

It had a ton of options for everyone and was centrally located!

Maybe parking more accessible so you don’t have to valet.

We absolutely loved the staff and gave the rating that we did because of Jemie! She was a dream! Hospitality that you dont normally see outside of the Midwest region. All the staff were very friendly and had great customer service training. I was celebrating my birthday, and I felt like every single staff member wished me a Happy Birthday or tried to do something special for me. Super kind! The manager in duty at check-in comped the room a $25 credit for my birthday, and I felt like that was super special!

The facilities are showing wear and tear in the rooms and in some of the common areas, but their room price reflects new resort rates. We originally booked a 2 queen bed, renovated river Falls view with free room upgrade. There was no mention of any free upgrade. So, we paid to upgrade to stay in the Executive Suite (rm 22378). It was my birthday so why have a more luxury stay, right?! We found the tub needed to be refinished (looked like the porcelain was pealing off on the tub or someone dropped globs of paint and it became part of the finish), and tables had wear marks on the side where the finishes were chipped and missing, stained carpet (albeit it lightly stained, still could see red stain). We paid new resort money. We found the bed quite small compared to comp properties. No breakfast or parking included, so I felt like unnecessary spending occurred. What sold me on this property was the lazy river, and it didn't deliver. It was super short, packed, and more like just a couple of minutes spin on the side of the pool. People were swimming in between the tubes...I didn't feel relaxation 😕 I felt anxiety and disappointment.

Good breakfast Helpful and pleasant staff

Limited entertaining facilities. Hotel far from shopping areas.

The water park

The continues knocking on the room door. I was charged twice for the room

Ich kann diesem Hotel nichts, aber auch absolut nichts positives abgewinnen. Vielleicht maximal die kurze Distanz zu Disney World oder den Universal Studios, aber das habe ich in anderen [besseren] Unterkünften auch.

Das Preis-Leistungs-Verhältnis ist grauenhaft. Absolut NULL Service, für irre Preise (wir haben sogar noch auf die Suite upgegraded). Kein richtiger Zimmerservice, das Bad ist ein Bunker, das Personal ist absolut überfordert mit der Größe des Hotels. Hier eine Liste der Mängel (das mag sich jetzt lustig lesen, basiert aber auf unserer Erfahrung): - Roomservice macht nicht richtig sauber (nur Handtücher und Bett werden gewechselt) und das für über 500 USD pro Nacht! - ⁠Das Design der Dusche gleicht einem Atomschutzbunker mit einer Raumhöhe von unter 2m - ⁠Bad extrem klein (trotz Suite) wenn ich Duschen will, flieg ich über das Klo - ⁠Kissen wie im Knast - ⁠Bett wie auf Alcatraz - ⁠Klimaanlage auf Antarktis Winde ins Gesicht angelehnt - ⁠12 Jährige Kinder im Gym - ⁠Sehr hellhörig - ⁠Küche (Suite) hat KEINERLEI besteck, nur Wasserhahn und Mikrowelle - ⁠Raumhöhe auf Keller angelehnt - ⁠Klo wie Isolationshaft - Rezeptions-Telefon ist mit Warteschlange (Massenabfertigung) - ⁠Salmonellen Salat für 150€ und falsches Dressing + Gammelobst - ⁠Fön in zwei hälften zerbrochen und Selbstmordgefahr durch offene Elektrik - ⁠Wäsche stinkt so, als hätte man gerade Crystal gekocht (trotz hoher kosten) - ⁠Klimaanlage hört sich an wie ein A380 Triebwerk - ⁠Klimaanlage riecht, als hätte jemand eine Leiche in den Lüftungsschacht getan - Duschablauf Stinkt nach Leiche und wurde seit Jahrzehnten nicht gereinigt - Kissen auf mittelalterlichen Foltergerät angeleht

Fun in one spot!

Need more signs for locations of different places in the resort. Especially the entrance to the pool/waterpark.