Hacienda Del Caribe Hotel

Top rated by guests
Pool view
Swimming pool
Patio, Balcony/Terrace
Bed
Lounge or bar
review stars
8.2Excellent
(989 Ratings)
"⭐️⭐️⭐️⭐️⭐️❤️ Fabulous experience, especially with the front desk staff who went above and beyond to make our stay really enjoyable and we are very grateful for that especially Rachel thank you :) We l..."
Verified guest
Don't miss out! Price and availability may change
8.2 / 10
Excellent(989 Ratings)

Hotel in Playa del Carmen

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Just 2 blocks from the beach, this Playa del Carmen hotel features an outdoor pool and tour services. Guest rooms boast rustic Mexican-style architecture.

Amenities

Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Spa
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Smoking allowed
Safe
Childcare services
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products

Map of Playa del Carmen

city location on map

Available Rooms

Ratings and reviews

8.2 / 10
Excellent(989 Ratings)
100% verified reviews
8 / 10Excellent·Oct 2026
Well located, near the bus station and ferry terminal. The room was nice in general. The check in lady is very friendly.
No electric plug on one side of the bed. The check out lady wasn't that friendly. Don't expect hot water, it's just warm. The pool should be closed at 8pm, the children were too noisy. Since the 5th avenue is close, you can hear loud music but it stops eventually around midnight.
10 / 10Outstanding·Sep 2026
⭐️⭐️⭐️⭐️⭐️❤️ Fabulous experience, especially with the front desk staff who went above and beyond to make our stay really enjoyable and we are very grateful for that especially Rachel thank you :) We love everything about our room. It really fit the Mexican culture. The communication before and during our stay was prompt and very friendly and helpful. When we were checking out, one of the young male staff members offered to carry our big suitcase down the stairs with a smile we really appreciated it. Congratulations on hiring wonderful staff who are great at public relations and being proactive and kind🥰
7 / 10Good·Jul 2026
The location was great.
The rooms had a bit of a musty smell, but the staff brought a humidifier in to reduce the odor
5 / 10·Feb 2026
Loved the charming look.
Facilities were very dated. Staff didn't greet us or anyone unless you were paying and were on their phone each time we went in or out. I did take a video because it was comical. We study expect a palace for the price but being pleasant to guests is free.

$$$$
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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hacienda Del Caribe Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hacienda Del Caribe Hotel. Enjoy the water!

Is Hacienda Del Caribe Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hacienda Del Caribe Hotel?

We found 22 amenities for this rental. This includes airport transportation available, shuttle available, golf course (within 2 mi), concierge services, and free wifi/internet.


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