Four Points by Sheraton Surabaya, Pakuwon Indah
About this hotel
Located in Surabaya, this attractive hotel for $45 per night is a great choice for your next trip. Located in Surabaya, 11 km from Pasar Turi Train Station Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah provides accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Surabaya
Reviews
4.5/5.0
Excellent(591 Reviews)
100% verified reviews
9.0
Very clean and hygienic facility. Very cooperative staff. The hotel is connected to a big mall and easily we can go from the hotel to the mall through a separate entry which is very helpful to spend time well.
Room service food menu is very limited and water bottles provided in the room are concerned about safety because it may cut your hand due to very sharp edges.
10.0
Best service I have ever experienced. Visited Indonesia for 30 days and this has been my favorite location. Front desk does a great job. Special thanks to Rosul for quickly helping solve minor issues with our room. Highly recommend the breakfast, not just because of the taste but for the experience. Thank you so much to the Chef and Ducan for making our breakfast experience special.
Nothing to dislike. Perfect experience. Not sure if texting via WhatsApp was an option or not but if it is available, it would add to the convenience. It’s my preferred method of communication.
10.0
The smell of the hotel perfume, the bed, the room. The hospitality, the staff very helpful. I think this is the best hotel staffs i have ever been to.
10.0
プールが良かった。朝食のバラエティが豊富。
9.0
Pelayanan dr reseptionis nya mb Geby baik banget , semua karyawan nya Nice , kamar nya oke , makanan juga banyak pilihan
9.0
great location, very comfortable room and friendly staff. the food at the restaurant was also very delicious. great breakfast selection.
10.0
* Perfect location (right above the mall Pakuwon Idah).
* Bromo sunrise tour accessible.
* Fantastic facilities.
* Patient, helpful and professional staff (Paulina). Checked us in with the brightest smile and gave us traditional welcome drinks. Upgraded our room because of our special celebration and gave us a call when the room was ready.
* Great bed and pillows for good sleep.
* Great view from the window!
* The gym was decent and the swimming pool was splendid!
The only thing I can maybe make a comment on is the fact that our room has a door connected with the room next to us. (It might be designed that way so that families could stay close together.)
So unfortunately we can hear very clearly what was going on in the room next to us...
PS. If you take a taxi from the airport make sure you mention the name of the Pakuwon Indah mall though because there are two Sheraton in the city so the taxi driver could be confused (well, ours did).
10.0
Just in one word--- AMAZING!
I wish I could write something! Great people, excellent location, fantastic service!
9.0
Close proximity of the shopping mall.
Nothing
8.0
Convenient location, clean and comfy
Lack of certain amenities: Hand soap
10.0
Convenient location to the mall . Will like to use the swimming pool or gym. I noted gym is 24 hours open
Less dining options
10.0
滞在中、とてもリラックできました。
特にありません。
10.0
It is a very nice hotel that is located in Pakuwon Indah Mall. Very convenient to go to stores and restaurants. The hotel is very clean, cozy and comfortable. Moreover, the staff were very kind and helpful.
None
10.0
Modern, clean and next to mall
Nothing
9.0
Location in the Pakuwon Mall is the plus of this hotel
the access to the hotel lobby by car with parking ticket of Rp10K even for taxi is not appropriate
people dropping off hotel patrons , taxi and grab should NOT be charged with parking !!
10.0
Room was clean and comfortable
10.0
affordable price,
best breakfast among fourpoints in Java Island,
best location,
Best environment
difficult to get parking, mus go to basemenr
10.0
1. All staff greet & treat their customers well; from the door to counter to room staff. 2.Super clean room (junior suite room 932) accessible to mall and grab calls. Easy place to find food.
None.
9.0
staff were helpful and always put on a smile. willing to go the extra mile to help and assist. made us feel welcomed the moment we step in. location was fantastic as it is linked directly to the mall. breakfast was fantastic.
nil
10.0
Great accommodation! Top quality rooms and all facilities you can think of and more. Speedy check in, wonderful breakfast (so much choice and so tasty). We were allowed to check put later than 12pm and were upgraded to a bigger room with stunning views of the city.
10.0
The staff were really good, Ms Gaby at the reception was very kind to give me an upgrade. Breakfast was excellent, Very clean and tidy. It was an amazing stay.
Nothing
10.0
The breakfast buffet was exceptional. Staff were welcoming and helpful. The bed was so comfortable. My room was upgraded to one with a bathtub which was amazing.
9.0
Room & Breakfast
8.0
No Comment, as I did not have my breakfast in the hotel. My friends took me out.
No, all's good.
9.0
-Breakfas very good.
-The waiters also exellent for service all i need, fast with smile.
-Just need more locall food (East Java food).
-I just didn't find stawberry jam for two days.
The door in front of my room 1610, they are very annoying wth going in and out, the door opens and closes and the sound is very loud, but after i call the hotel to tell them and finished.
10.0
Our stay was perfect. The breakfast and dinner were delicious, the service was great especially Mas Reva who served us with smile🙂
Perfect location and hotel with the access to the malls, comfortable bed/room. Will be back for sure!
Food need to be kept hot.
10.0
Superb Locations, just a few step to the Pakuwon Supermall
10.0
All excellent 👍
Nothing
10.0
All the staff were super friendly and very helpful,
Breakfast selection was outstanding,
with Live music during breakfast,... it was a truly fantastic experience for me
8.0
SPLENDID!!
The breakfast, front office, concierge house keeping staff are all excellent .
They assisted me thru the stay for 4days in the property.
FAQs
How much does this hotel cost compared to others in Surabaya?
The average price for a rental in Surabaya is $39 per night. This rental is $6 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Four Points by Sheraton Surabaya, Pakuwon Indah. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Four Points by Sheraton Surabaya, Pakuwon Indah. Enjoy the water!
Is Four Points by Sheraton Surabaya, Pakuwon Indah pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Points by Sheraton Surabaya, Pakuwon Indah?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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