there seemed to be lots of activities at the resort. I loved that they had pools open until midnight and a pool side bar.

The rooms were tidy but it didn't look like much deep cleaning was ever done. The carpets were stained and the bed was the most uncomfortable thing I've ever slept on.

N/a

The tour guide confused autism with down sendrum and there is a difference any my son has autism to be corrected

The twin beds were not comfortable to sleep in. The microwave stopped working

Instalaciones y limpieza

No había agua fría

ITS ALWAYS CLEAN.

El lugar

Cocina y horno viejos

Everything was perfect! From the room / 6 pools / bars /restaurants/ everyone was so friendly and helpful! I'll definitely be back everytime I'm in Orlando !

No complaints!!!

the location was great.

More options of on site food

I loved mostly everything ❤️. It was clean, and lots of things to do most in included and the ones that were not I consider affordable.

The one thing I did not like was the adventure park for the zipline said they close at 5:00 pm but they stopped excepting people at 4:30 pm or they only except a certain number of people and that was not told. Also, I went back through the next day, and it says they opened at 10:00 am, but it did not open. I went back at 12 p.m., and it still was not open..

everything

i love everything

The amount of pools was great. Something for everyone. The unit was spacious enough for all of us. We had ax2 bedroom villa for 5 adults. The location wasn't bad but I feel like you would need a rental car.

There were a few issues when we arrived (ice maker not working - smelled hot, toilet plugged up after first use) but everything was fixed right away

We liked everything about the resort especially the kitchen , washer and dryer was a bonus. The staff was also very friendly. Had many activities to do throughout the week.

The bath tub was too high for my grandma and it was dangerous. Apart from that the bus driver for the Magic Kingdom was late we were told to be there 10 minutes earlier and our bus was a 10:45 we arrived to the bus stop at 10:20. He didn't show up till 11:00 and it was freezing out side. Then the bus back was also later and didn't have the resort name on the bus. Would recommend to take your car.

That there was a lot to do on the property, and shuttle service was available throughout.

It's a cash free resort, but the laundry needed change, and I had to get it from the grocery store. You should be able to use a card for laundry if it's a cash free resort.

v the property was very clean and close to everything. many activities for the whole family to enjoy.

Clean

The staff weren’t very friendly and a little pushy with the come watch our presentation.

location

It was hard to get items brought to the room. 1 garbage bag for a week stay is no good. took 2 days to get a hair dryer that was listed as being in the room. The garbage bag also took a day to receive.

quiet and nice and clean

I didn't have washcloths anywhere and no soap in master bath. could quiet down the golf carts a little

I did like the amenities even tho we stayed for a weekend. There are a lot of individual pools for different age groups, but I do wish they weren't so apart from eachother. We only stayed at 1 pool and it gets quite busy there. Overall we had a great time.

I didn't like how pushy the concierge desk is about signing you up for the 90 minute resort preview. We checked in and where automatically told to go to the concierge desk so they can show us how to get to our room but instead it's all a setup; they only want to sign you up to receive a "gift" if you go to the 90 minute preview. It's all very enticing but trust me it's not worth the hassle. Our 90 mins turned into about 3 hours and no matter how many times I told them I wasn't interested, they still wanted me to wait so that they could come back and offer us an even better deal. But there's always a catch....remember that!

Swimming the food and the tour around the resort

Nothing every thing was wonderful

There were 4 adults; the size of the 2 bedroom/2 bath condo was good. The beds were comfortable. We loved the mini-golf course; we consider it the best mini-golf course we have played. The "front desk" ladies were great; they were always kind and helpful.

The master bedroom window was at the front porch. It was great to have black-out curtains in this bedroom. However, they do not go to the wall - thus, the porch light comes in all around the curtain; I did not need to turn a light on in the bedroom to see most things! This would not matter as much if the porch light was not on all night. The shades in the 2nd bedroom did a better job of keeping out light in that room.

location

pool dirty, expensive restaurants, no parking, misleading not a Villa, childrens adventure park closed on a Saturday . incompetent employees who I told several times to charge a different card.

We liked the location to Disney and Universal as well as the grocery stores. The free shuttle to the Parks, grocery stores and throughout the resort were a plus. There are a-lot of things to do at the resort that do not cost additional money, like mini golf. The many pools were a plus for the kids. The property was landscaped beautifully. The pools and bathrooms were clean and well maintained. The guard at the front entrance was very helpful. We loved having a washer and dryer in the unit.

Our room had new appliances and some new furniture like the couch, but was otherwise dated. The rug pad was too 2-3inches too big for the rug which created a tripping hazard. The rugs were old and dirty looking. The unit lacked some basic cooking utensils, like a spatula and a frying pan. The master bath had a jacuzzi tub but also a shower, which made it difficult to step into and out of. The blinds in the second bedroom were torn and the bath tub/shower lever was missing a screw in the second bathroom, so it kept falling off. The unit only supplied one trash bag/trash container. We could never get anyone to answer the phone when we called so we always had to go to the office to speak with guest services and half the time the individuals could not answer our questions. I was told Buccaneer Bay was free, it is not. The front door to the unit had peeling paint and was rusted.

I love the amount of amenities that are included. something for every age.