Hotel Madrid Plaza España, Affiliated by Meliá

The breakfast (available for an extra charge) is excellent, with many delicious options. The room isn't very spacious, but it has a pleasant balcony. The location is excellent, allowing you to do everything on foot without needing transport to visit the main attractions.

The price is high, but this is an issue about the city, not this specific hotel.

Excellent location.

It’s not a dislike but it would be nice if in the breakfast buffet there mugs, double the size of a cup, in order to make a bigger cup of tea. As I say this is a very minor point.

The hotel was in a lovely, friendly location which was easy for us to access via metro. The room was unbelievable value for what we spent. It was clean and had everything we needed and more. My jaw dropped when I saw we had the balcony. We didn’t spend much time in the room due to being up early and back late but when u have a comfy bed, cool room and a lovely note from the staff what more can you ask for. A key part that I loved was the staff. We were greeted brilliantly and provided all the information including a great WiFi’s which is crucial for my work. And when we left they were very gracious, kind and swift. Will definitely use their brand of hotel again if and when I can. Also for anyone looking to get direct from the airport. It’s a 30 second walk from metro stop. so we just bought the 10 stop card from the airport and managed to just use 6 each for the 3 days. Bargain.

Nothing really. Top class

Location

Staff watched us struggling with luggage No offer of assistance. There were stairs at entery, mo help. There was a stair assist seat No offer