Hotel Can Quetglas

Clean and serene. A comfortable walk to the main town. There are buses very near by if you don’t want the walk.

Nothing

We loved our stay here. The hotel is located in a quiet and peaceful area, yet within walking distance of the harbour and a castle. Its just a short taxi ride from the city centre. The interior is beautiful and stylish, and the breakfast area is particularly cosy. The service was excellent and the staff was very welcoming and attentive. We also really appreciated the thoughtful personal touch when we had an early departure. The hotel contacted us in advance to ask if we would like them to prepare a breakfast picnic for us to take with us on our flight. Such a lovely gesture!

Nothing. We enjoyed everything about our stay.

The hotel felt like a perfect boutique hotel, tucked away in the backstreets a 15-20 minute walk away from the main town of Palma, with the Castle Bellver only a few minutes away. The staff were excellent, the rooms were tastefully and beautifully decorated, and the building exuded old school charm. I loved it.

Breakfast was basic, no added extras ie omelettes, not in keeping with a 4 star hotel. Though what was there was fine. One staff member was very accommodating, sympathetic and helpful. He catered to our needs, though felt this should have happened by default. Some areas were decorated nicely. The external design and structure of the hotel was amazing and great if you like history.

Location, run down area, cooking smells from properties next door and loud music from neighbouring property. Again, location does not reflect 4 star rating and the cost. Slept poorly as every 20 minutes a gurgling water and pump kicking in sound which woke us all through the night. Reception area is very small and odd and the ambience feels like a hostel rather than a 4 star hotel. Decor in the landing / hallways was extremely dated and unwelcoming. I’m aware of trying to keep original features, however this is was too much and made the hotel looked old and tired. Rugs at the side of the beds were worn and dirty and need removing. We had an issue with check in as we were 40 minutes early. Not a friendly response to make us feel welcomed. You weren’t allowed to use the lift and the roof terrace was closed after 10.30. It had a rusty disused old fridge with wire wrapped around it. No shower room for late departures. I found the internal pictures and sizes to be misleading from the pictures posted. After staying in Palma on multiple occasions, I was so excited about staying here, but felt extremely disappointed and felt that the cost paid doesn’t reflect the quality or experience of the hotel.