The position was great for our needs. In among restaurants etc

The attitude of some staff. We were not told that Inn still had the policy of not cleaning rooms due to covid. It was left to the guest to find and read a small green card that was not with the Inns general info pack. When cleaning staff were approached for clean towels & a re supply of coffee & tea we were told we should have read the notice "if you can read". Says it all. Other Inns & hotels we have stayed in no longer follow this policy. It should be made clear at booking in so guests know what to do & expect.

Location was great, complimentary breakfast was very good, and we enjoyed the indoor pool and hot tub looking out at the mountains.

Our heater wasn't working properly and the maintenance man had to work on it twice. He was able to get it working.

the hotel is centrally located and is close to a lot of shopping and restraunts. its also easy to get to and out of from the main road. the room had a mini fridge, that actually worked. the breakfast was decent.

the room was really outdated. the bed was shot. it must have been20 years old. the walls are paper thin. the pictures of the hotel are misleading. i thought it was all interior corridors with modern rooms. actually half the rooms are motel style. seriously my room was motel 6 at twice the rate. the toilet seat was about to fall off. the room had a adjacent door to the room behind it and someone kept trying to come in. also parking was very tight. not a lot of room to manuver a larger vehicle.

Best breakfast ever !

safe didn’t work. maintenance said needed new battery but never replaced it.

it was conveniently located in the middle of Jackson hole, exactly where I wanted to be.

so many things did not work from the safe to the door locks took us an hour and a half and we had to change rooms just to check in the tub did not work correctly. The pipes were banging and loud anytime anyone use water. and the staff could not be bothered to apologize for any inconveniences. Most of the time we were there guest laundry was not working. The hot tub was not even hot It was below body temperature. all in all this motel is rather disappointing. It is not very clean. We have a giant crack in the concrete ceiling that went all the way across the top of our heads above our beds a hole in the bathroom ceiling needs a major overhaul. Several million dollars need to be invested in it to bring it back up to where I should be.

the lobby is super posh and the rooms were quite nice!

nothing

nice location and pool very good also good breakfast, beds comfortable, close parking by room.

All was great.

It’s not worth it at all.

Easy to get in and out of.

No facial tissue.

Good location a couple of blocks from the center of Jackson

Know before you book that all of the rooms are pet friendly. If you have any pet allergies at all, this is not the inn for you. I would have liked to have had this knowledge prior to my stay.

Location, breakfast, bed.

Bathroom/sink area is small