New Zealanders are among the nicest folks, hotel was nice, friendly & highly recommend the Luxe massage to reguvinate after long flights

Steep walk up from Queen Street, do-able but steep; love New Zealand so much to see & do

COMFORTABLE ROOM, BED AND GOOD FACILITIES. LOCATION EXCELLENT - EASY WALK COMMERCIAL BAY, BRITOMART. GREAT DINING CHOICES NEARBY.

N/A

Excelente quarto. Staff muito solicita. Excelente localização. Entregaram um mimo pra minha filha pequena quando chegamos depois de um voo bem longo. Isso fez toda diferença pra ela.

Great location Reception staff at check-in was great Great gym, pool, and sauna

Bar staff service was poor, and all the drinks we wanted to order from the menu were not avai lable. The room was average for a double queen, I should have paid a bit more for a better size and quality room. Average breakfast and slow service. I have experienced this from my last bookings made by booking.com that no mini bar is available in the room and no water bottles on arrival. I feel that booking.com guests are treated differently for some reason.Maybe because of a cheaper deal? I won't recommend it if you are paying above $300 plus a night.There are other better options available.

I arrived at 10am looking to drop off my bag and they checked me in straight away as my room was ready which was fantastic!

Queue up when we arrived it was a traffic jam

Pullman Auckland Hotel had everything we needed. It was clean, tidy, comfortable and very modern. The staff were handled my queries fast and efficiently in the upmost highest professionalism and were very welcoming and helpful.

The prawns on the room service menu was overpriced. $28 for 3 prawns and sauce is a bit excessive.

Staff were friendly, location was good

The lighting in the room was bad, room was dark was hard to get ready, mirror placement randomly placed, shower was trickling and not up to standard, a bit dated, no fan in the bathroom, sink didn’t drain well, the restaurant food is basic and over priced, we asked if we could use the drink voucher in the restaurant and we were not told cocktails are not included until it was time to pay, we expected more from the price. I don’t think we will stay there again.

Location great. Suite exceeded expectations- very roomy. Best bed to sleep in Great we were able to check into our room ahead of time.

The killer hill from Auckland downtown 😂

very clean and kept well

our rooms were not ready when they said they would be

The staff, the pool, spa and gym

Shower

Breakfast

Using a card for the lifts wasn't explained and quite confusing.

Perfect hotel met subliem ontbijt en prachtige sauna / zwembad

Kids loved the pool. Good location.

Room was a little small for 4 people.

Awesome gym and pool. Amazing breakfast including a juicer.

Location and parking is a bit of hassle/expensive. Hotel is a bit pricey

Good location and very nice staff

Nothing

The location was excellent, we walked to most places. The bed was super comfortable and the facilities were fabulous. The staff were very accomodating and helpful. We loved our stay and would return.

Nothing

Everything was clean and modern, the coffee machine looked brand new! The room was very spacious, bed was very comfortable, and the staff were super friendly. We ordered room service and the meals were delicious!

There was no 'main' room light, so to get enough light at night we needed to go around and turn on all the little lamps and reading lights. Plus, the phone wouldn't connect to the spa (even reception tried to redirect me, to no avail), so I had to walk down after trying all morning, and ended up missing out on being able to book in a massage as the last morning slot was taken just as I arrived downstairs. This wouldn't have happened if I was able to actually call/be connected to the spa.

Good late room service menu

Being able to get concierge to chase up no show taxi More the taxi co. Fault

Bel établissement , bien situé.

Un peu cher pour le confort des chambres.

The hotel was really lovely. We stayed in a 'residence' which had a kitchenette and we also asked for an extra bed for our son. The room was exceptional. The hotel's facilities were also wonderful for our family - heated pool and well equipped gym. The location was also very good - a short walk to the city, easy access to buses, taxi's, boats on the harbor. We would definitely look to stay at the Pullman again.

We loved everything about the hotel. It was a wonderful place to holiday with a young family.

location

room size was small loved that there was a balcony

That they charged more for the rooms than the booking price not happy about that

Friendly staff......clean as rooms.....

$42.00 cooked breakfast....for my 13 year old.....and myself. $84.00 ,,,,,,hey not saying you don't have wide range...great range in fact.........and also was there 3 days and nights....spending alot on coffee frm bar.. the only person that could make a flat white was .. .Anna...I think....morning shift of 23th....all guy staff need extensive retraining......at $6 a coffee....I would expect better......but 5 stars everything else.......

The service was great and the beds were very comfortable. I loved which facilities were available (pool, spa, sauna, steam room). The location was great, not too far from the city but also slightly away from the chaos for CBD. Great for families, my 6month old was gifted a kiwi and it’s his new favourite toy.

The heated pool was still too cold for me to swim in. The bathroom lights flickered and the shower could’ve been better (there were patches on the wall and some edges peeling).

The bar staff were amazing, the room was also amazing mostly.

The shower was the only thing that I didn’t like at all. It was the worst shower I have experienced to the point it ruined everything else that was exceptional. The pressure was terrible and the temperature was mostly cold, but worse because it was hot then cold constantly.

Excellent location, very clean and tidy.

The spa, pool and sauna are amazing. Nice view of Albert Park. Felt quiet and peaceful in the rooms even though in lobby it seemed busy. The doorman is really lovely too.

Interiors of rooms definitely haven’t been updated in a long time so they don’t feel fresh and contemporary. But for the price, cleanliness and spa facilities it was perfect.