Conforto

Desde el recibimiento del Sr. Hernán hasta que nos despidió la Srta. Javiera, todo fue EXCELENTE! La habitación, la variedad para desayunar, la amabilidad de los señores de la recepción que contestaron nuestras consultas y de las señoritas encargadas del desayuno, todo impecable. Un detalle más: quisimos subsanar, desde nuestro país, un error en la conversión de moneda, a nuestro favor. Sin embargo desde el hotel se comunicaron para tranquilizarnos y hacerse cargo. Es un lugar MUY RECOMENDABLE para una estadía en Viña del Mar. Seguramente, volveremos.

Absolutamente nada. Todo perfecto!

Não gostamos de nada! Além disso, a cidade de Viña del Mar é horrososa, tem pixação para todos os lados, o trânsito é caótico e se você estiver vindo com a intenção de se hospedar, repense 1000 vezes, porque NÃO vale a pena. O bate e volta já é o suficiente (e olhe lá). Se nós soubéssemos, jamais teríamos ido. E Valparaíso é ainda pior e mais feio.

Localização péssima. Tudo ao redor é feio, sujo, barulhento e absolutamente nada para se fazer. A parte menos feia da cidade de Viña del Mar fica para o outro lado. Mas mesmo assim, nada que compense a visita. Tudo é um caos!

Muy buen desayuno, cama muy cómoda y excelente habitación

La atención en el restaurante muy lenta, estaban más preocupados de las personas de los panamericanos que de nosotras

Superb hotel and very nice staff. Very well located, 5 min walk to a street with locals to have a drink or dinner at night. Excellent breakfast.

The hotel is overall very good. People are nice and professional at the reception desk. The rooms are clean, comfortable and quiet. The shower has hot water immediately and with good pressure. The breakfast and restaurant are ok.

It would have been great to have some coffee or water available directly in the room. Coffee or tea are available at the restaurant on the first floor but it is always practical to have this available directly in the room.

service’s

all good

Breakfast is pretty good, the room is big enough and the bathroom too. Location of the hotel is great, you can walk 10-15 minutes to the nearest restaurants, pubs and sites of interest, this is a great option if you want to be near downtown but also to the main streets where all the fun is.

Maybe they could improve on renewing the carpets, they seem a little bit old but nothing serious.

Staff helpful and dilligent, available at any time, and accommodating. Faced medical troubles during my stay, and staff helped address it, no further issues.

Air Conditioning not really working. Forced to open windows, traffic is really loud. Due to this, had to increase Old TV volume. Still hard to hear, got complains from neighboring rooms. This needs to be addressed.

I love breakfast

The staff was very nice and friendly always willing to offer solutions to all needs. The breakfast buffet was varied and even had options for coeliac.

The furniture and carpet are outdated.

very comfortable

Breakfast was excellent and the restaurant onsite fantastic! The reception staff was very helpful.

nothing

The fact that there was no electric kettle for some tea. Other cheaper hotels have a basic electric kettle and a cheap tea bag along with some cups.

breakfast, room and location were perfect. Had a great time. Will come back for sure.

last time was better than this time

the staff in front desk (male in the morning )

Location and friendly staff

everything

clean and location