Everything was such a great stay!

Everything was perfect we all had an amazing stay such friendly staff too!

Room - Easy to access and on the ground floor. Room - Large and easy to access and the room was clean.

Room - Lights were difficult to operate. Lights were also dim. Shower was not pressured. Also, water was warm not hot. Bedding - Needed new beds / bedding. Room - Also room was very basic, small tv, near the motorway, public and car park, therefore noise. Extras - Minimum basic standards such as 2 towels and shower gel being the only additions. Tea and Coffee was value based. Hundreds of leaflets (*to attractions miles away)?

Location and staff

Bedside lamps in a very awkward position. Carpet repair not done properly with fraying edges.

The girl on checkin was super friendly and helpful while being under a lot of workload managing the hotel AND the services next door. The bed was really comfy and everything was clean, good coffee facilities too. Was excellent for the overnight stay I had

The whole place felt really dated, as Magor is quite a popular services for people travelling into Wales I believe it could benefit from a fresh lick of paint and just a little more attention put into it

Nothing

Dirty exterior and very run down rooms

Location is perfect halfway between 2 destinations! Dog friendly always wins it for me, room 14 on the ground was great clearly a double room great space for the dog to play with his toys Staff were great super friendly

Staying one night, nothing stands out

I liked that the price was very competitive.

The mattresses were terrible. We didn't sleep well at all and we had bad backs and aches the whole day.

Room and bed

Toilet would not flush