Maria helped us with parking and checking in. She was extremely helpful and went out of her way to answer all the questions we had including upgrading us to a better room as 3rd floor was a bit of a challenge for us. Very good homemade breakfast with a very good variety of fruits. Obrigada Maria!!

All very good!!

Great reception staff, nice breakfast and beautiful lounge.

Not having a lift

Great location.helpful staff

Parking is far.betrer to level suitcase in car and come just with small bag

Maria is the best hostess we met 👍

Missing an elevator, but the luggage can be sent up

Super nice hotel, the staff was wonderfulp and very helpful!!

Beautiful place to stay, very clean. The staff are exceptional, very helpful. It’s location is great.

Nothing

Location is excellent, room was clean, bright and spacious, staff were friendly and helpful.

Very cheerful and interested staff helping us with great advice and service.

the staff was terrific. very welcoming and helpful. the room met our needs

the room was a little cramped but clean and met our short-stay needs

The staff were wonderful, it was quiet and a very relaxing place to be.

Staff, location

The room, the bathroom

The location was excellent, and the property was beautiful. The breakfast room/lounge area was very nice as well and the staff is fantastic. we had friends staying there as well and they had a very positive experience also.

We had a room on the very top floor that was somewhat awkward with a ceiling that was low and we that had to be duck to get into the main bed room. The bathroom plumbing allowed some sewer gas back onto the bathroom which was unpleasant. we think this was unique to this particular room. Also, you have to walk the full flight of stairs to get checked in, although the staff was very helpful and carrying up the luggage. They do have a dumbwaiter to use to transport luggage to the higher floors.

location and balcony

could hear other guests from bedroom

Very friendly

Everything was fantastic. Staff could not have been more helpful and friendly.

Nothing

The staff was very kind and open to our requests, and the place was cute. Good breakfast and comfortable room.

Breakfast only started at 8:30, but the staff was so helpful to leave our breakfast inside our fridge when we needed to leave earlier. There is no lift for people (only a small one for the luggage).

The staff were very helpful and the breakfast was very good.

No elevator .. 4 flights of stairs and basic decor, very hard to find not an obvious hotel.. just a door.

Clean, stylish, authentic

This hotel is most probably old buildings, our room looked like a small apartment, we liked it a lot. We have fridge and teapot there. Bed was big and comfortable. Girls at reception were very friendly, helped as a lot to order the taxi to the airport, and in general always asked us is everything OK. Really liked it there. Location is as well great.

Our room was at the last floor, and ceiling was law, for someone who has up to 160 it is fine, but for someone who has 197cm not so much but it is doable, plus I admit that we were advised about it in advance. Our room was cleaned only once, noone changed our towels, and noone made our bed. Don't care about the bed, bad to have fresh towels would be nice, because our old one were not dry enough just by hanging somewhere in the room. One more thing, I suggest to add information that hotel doesn't have an elevator (only small one for suitcases), as it was old building the starirs I high, and if you will live as us at the last floor it can be qute an exercise, for us it was fine as we are young couple, but I think it could be important for olde couples :)

Great location. Room comfortable and clean. Staff friendly and helpful starting when we walked in and dropped off our luggage with Carla (who also took good care of the breakfast buffet the mornings we were there). Gabi and Sara, separately, offered suggestions for what to do and where to eat, which we were glad that we heeded!

The staff were really kind and helpful. The room was very comfortable.

Nothing particularly

Staff were so friendly and helpful as turned up to property well before check in time and parking etc was shown and explained to us, welcomed with a complementary drink and nothing was too much trouble for staff. Breakfast was top quality ingredients and again staff so helpful in offering cooked eggs etc.

Nothing

Very good buffet breakfast. Staff were incredibly sweet. Location was very central and the hotel was beautifully decorated.

Would definitely recommend staying here. Stuff is very helpful and friendly. Location is very close to everything. We'll stay here again!

Staff were really friendly and helpful. Location of guest house was really good , near to city centre but not noisy. Welcome drink and cake was a nice touch and staff gave us recommendations of where to visit and places to eat which was very helpful for us as we only had 2 nights. Stylish decor.

Bit of a noisy extractor fan outside window - just meant we couldn't have the window open at night. Would have liked muesli at breakfast but rest was good.