MISS TONI,was so nice she upgraded us to 301 which is a corner balcony,city view.They accommodated us greatly,even had a birthday cake for my husband.The condo was recently refurbished and was very cute,it was great for the 4 of us.we loved the view.The walk to gatlinburgwas not bad at all,we could see Ole Red from our balcony.We will definitely be back!!

No complaints

Great location. Enjoyed watching a bear from the distance. No issue at all with smell or heating as previous reviews stated.

It was all good

Great location, walking distance to downtown attractions.

New carpet and paint would go far

Didn't know a breakfast was offered. I enjoyed the entire stY.

Price

No heat an air conditioning in bed room very hot no tv in one room TVs way to small

WiFi code did not work

Great location, comfortable beds

dirty dishes in the cabinet, ac in the master bedroom is shared with the living area. had to buy a fan to blow cool air into the bedroom, wifi password did not work, elevators were down for a few hours

Close to downtown!

Needs some up dates, also needs a really good cleaning.

Location was pretty close to town.

The first room smelled really bad, like a mortuary that was sealed up to long. We want in and I turned the light on in the kitchen and saw a roach. I called and they moved us to 509. The room had a really musty smell, not as bad as 407. We set our stuff down and left. After we came back my friend's wife started breaking out, we looked for a reason and discovered the place was very dirty, dust and dead bugs were everywhere. There was dead bugs on the window sills, under the furniture cushions, in the kitchen cabinets and silverware drawer. The wifi went out which was very bad because it was needed for my friends business and my wife's classes.

Not much really.... parking was terrible, you climb a hill, get a parking pass, back down the hill to put in your car, then climb the hill back....

The parking... soon as we walked in the room there were giant black stains on carpet.... no air in one bedroom... the fridge handle was sticky... the sheets had blood on them... they gave us “free” coffee yet no filters?? There were a total of 4 remotes for tv’s/ DVD players, requiring 8 batteries.... we had a total of 3... 2 were in a DVD remote, thus making TVs useless... shower was musty.... one toilet had mold spots inside and didn’t flush properly... had to crawl under a table to plug in an overhead light....the furniture is worn out... I paid as much for this dump that I normally pay for a nice cabin, because I waited too long to book one, so I was stuck with this place.... Apparently the rooms on the 4th floor seem to be dumps according to the reviews.... fix it up or sell it.... you should be embarrassed...

We liked everything the location was perfect and the staff was great. We had a problem with the heater in the living room but they got us taken care of, they were not able to fix it so they brought us a space heater for us to use. We will for sure stay here again.