CM Castell de Mar

Von Anfang lauter nettes Personal!

Sehr viele Pensionisten.

Sehr gutes Hotel,nettes Personal,super Lage,Frühstück und Abendessen spitzenmässig,sehr schöner Poolbereich .

Very near to the sea. Nice program in the evning, good entertainment, friendly staff.

Spa fasciliteter were not working proprely

The location is super nice, just across the beach and within the ''city's'' life, can do everything on a few mins walking. The staff was super nice, everyone was super friendly and attentive.

The room was outdated, the hotel is half new half old and we were on the older part. Mattresses not that comfortable and furniture with usage marks. We got a cockroach in the room during our stay, we complaint about it and for them it was no big deal. After the complain, they cleaned the WC with so much cockroach poison that my little daughter had to take a nap in the balcony, it was impossible to stay in the room with that smell. They never apologized or tried to compensate us. A bottle, or a card or a manager saying a few words so we can rest assure the problem was solved, would've been appreciated. AC was making us cough in the room, we complained and they said it was a problem of the whole floor, we've stayed without AC for the day. Very strange to pay for drinks on a half-board stay, at breakfast you can drink water, all sort of juices and milk but at dinner if you want to have water you'll have to pay. I get it for alcoholic beverages, but I wasn't expecting paying for water on every meal. Food isn't great also, they try to have different options everyday but somehow feels more like a canteen. The beach isn't very clean, cigarette butts, pieces of plastic, baby wipes and those are also on the sea, which is a shame, it's a lovely beach.