Excellent customer service from reception staff, who offered a room on the quiet side of the hotel.

Nothing I stayed for one night had a lovely quiet room

Really nice bathroom and decor in rooms

Bedding could be a little more comfortable

Clean, neat & tidy, friendly staff

Weather was poor! Raining!

Staff were lovely and the breakfast was fantastic. The room was spacious and very clean. Location great for our getting to the Academy for a concert. Later check out is great too so no need to rush off after a relaxing stay.

No coffee machine or biscuits in the room.

Herbergið er ekki þrifið - var ekki fyrr en á 2 degi ég uppgötvaði að það þarf að setja miða á hurðina til að fá það.Var kallt í herberginu, morgunkaffið í pappabolla, léleg þjónusta í mótökunni ( fátt um upplýsingar) - þurftum stræto til að komast eitthvað eða ca 20 min gangur. Viðvörun í lyftunni um að það gæti verið allt að 30 mín bið til að fá morgunverð um helgar. Reyndist ekki svo hjá okkur

Betri upplýsingar um samgöngur, þrif á herbergi og áhugasamara starfsfólk. Við spurðum um verð á leigubíl út á flugvöll og var sagt 40P - bókuðum sjálf Uber sem kostaði 20P

Only one plug socket, was working. I paid £191 for one night. Once again. The plug sockets was not working. I had a lot of business to do laptops but could only use one plug socket. I confronted the person at reception contacted somebody to fix it but did not fix. Like I said I only stayed for one night but had a lot of business to do, could not finish all my business.

Sehr nobles Hotel

Amazing service! Beautiful hotel. 5*

N/A

Room was good size, staff were helpful.

Breakfast overpriced, had to go downstairs to get toothpaste.

Location, qualità della stanza, personale gentilissimo, bagno molto bello e doccia davvero eccezionale!!

Nulla

Great location for the University

Nothing of note

Graduate bar as always food was very nice and they serve my favorite Rum, Room was 607 which is a wheelchair access room, but perfectly good all the same, very clean and very comfortable.

Great location for Academy 2

Amazing location. Clean. Beautiful rooms

The food staff were a little unhelpful and rude on the morning

Convenient location. Large bed with good mattress. Quiet rooms. Friendly staff.

Wet patch on the carpet. Shower head didn’t work, only the rainforest shower. The iron was useless. Pillows were too big. No herbal tea selection in the room.

exceptional breakfast, great variety to choose from. friendly and helpful staff at breakfast. clean room, beautiful room and bathroom, decent view

we were told 2 complimentary water bottles a day and no more than that, however other reception staff said different things, eg one gave us 5 water bottles in a day. more consistency between them would be appreciated

Very modern and clean

clean, good location, excellent staff

n/a

Great breakfast with good selection of food, all tasty. Dinner was also good and bar and waiting staff very attentive.

It would have been great if there was a swimming pool and/or spa

The hotel was clean and comfortable. The staff were professional and welcoming.

The £50 deposit. I still haven't received it back to my bank after 2 days.

Clean and neat room.Good buffet breakfast.

The room temperature.The room felt a bit cold even when I increased the thermostat to 26.

The room was clean, modern, and well appointed.

No parking and no concession at local multi storey parking either.....never experienced this before. Breakfast was disappointing. For £219 per night I would have expected a much better breakfast offering. It was all hot buffet traditional English style, not done particularly well. The cold options were limited, very little fruit apart from a mixed salad. Poor choice of bread and pastries....no spoons for a hot beverage....just a wooden stirrer ....overall quite poor imo and typical of what you would find at a value hotel brand.

The rooms are so comfy and well managed. Close to car park and university of Manchester.

Nothing

Location, friendly staff and nice rooms.

N/A

We booked 4 rooms for my daughters graduation day and I really cant fault anything about our stay.

Nothing

Air conn!

Smoked salmon at breakfast

Nice facility

Not a great location, but of greater significant: the bar had no atmosphere and the restaurant was like eating in a corridor (narrow, and being on ground level with all glass between you and the busy road), it was sometimes like being in a goldfish bowl with road users (cars and buses) staring in.

The whole hotel was lovely and very clean, staff were extremely helpful and pleasant. Fantastic hotel

Didn't see any information regarding breakfast and the air handling unit was very noisy and needed turning off at night. This said, the hotel was lovely and we would defenatly stay there again.