Fantastic spacious rooms. Much bigger than anticipated. Lovely comfortable bed, great powerful shower. Location is excellent, stones throw from Freight Island and short walk to O'Sheas

Everything was great

La atención la limpieza y la amabilidad. Espectacular.

Big room which was clean. Tea facilities were useful.

Nothing.

We booked a standard room looking forward to a bath, unfortunately we were put in a room with a disabled walk in shower, the bed dipped in the middle so myself and my partner kept rolling into each other, the pillows provided were poor. We didn’t receive a code to the car park so when we were buzzing in to retrieve some of our stuff after already checking in, we stood there for 15 minutes until my partner walked back to the building to ask them to buzz us in. The bar closed really early on the evening

The room and bathroom were spacious, the staff were helpful and lovely and the breakfast was delicious.

We were a bit confused getting from the car park to the hotel entrance, a sign would have been helpful!

Had two elderly people with me so the close proximity to the train station was superb. Breakfast was very good. Staff were generally very good just the odd individual who doesn’t seem to want to do anything. They are going through very big renovation so i understand stuff is not going to be top.

However despite the renovations i paid good money all the same. Breakfast was good but for some reason clearing the table seems to come at a premium. You have to get there attention all the time. Two lifts for 8-10 floors, one not working for a few days so just the one for all floors. Don’t tell me to take the stairs, two elderly persons and a pushchair cannot use the stairs all the time it wasn’t working. The worst part was house keeping… again this seems to come at a premium. 2-3 occasions one bin was emptied (bathroom bin doesn’t exist) and one towel changed. Bed not made, cups not cleaned, coffee not replenished. Had to ask reception for these (simple) house keeping things to be done.

The lobby was lovely and breakfast was grand

The room was freezing, and the night staff wasn’t nice told us to drink water out of the tap with no glasses and tried to lock us out the hotel

Very very good

Everything was fine