Our planned trip to Singapore with family was disrupted by an injury before we'd left home. As a result we had to rearrange our booking. The staff at Somerset Bencoolen were extraordinarily helpful in assisting deal with the changes. 10/10. Our family had a very good few days there.

The studio was good. Enough space with plenty of storage which is good. Staff was lovely and space were clean. The only thing that was most unacceptable was the breakfast. Everything was cold and soggy. There were the bread, eggs, some fried nuggets, some cereals. It was the same everyday for 10 days that I gave up eating because it was the most terrible spread. The floor was often oily even at 8 am. Wish the cafe could have at least kept the fried nuggets warm and maybe provide some nasi lemak. These are not expensive. It was obvious that they can't be bothered. So many guests came and left immediately after seeing the spread. S0 don't pay $15++ for breakfast Eat down the road. Cheaper and much better food.

ook at above feedback.

Apartment facilities

Had to pay for coffee

We arrived early after a long flight from Munich - the staff were very helpful in allowing us early access to the room. The room was neat & tidy and located very close to all public transport. The pool area was a welcome respite in the hot & humid Singapore weather

Whilst it had all the facilities, the cooking area was a bit cheap - the drawers were a bit sticky & were of cheap quality (hopefully this will be fixed up during the ongoing renovations). On a small note the room which has a full kitchen only provided 2 plates (dinner, desert, bread plates & 2 knives, forks & spoon). A dishwasher would have been nice. They also only provided 1 huge pot & frying pan which made the cooking options a bit limited.

great location, very nice rooms and very attentive staff.

The staff told us to book for extension that we would pay for extra 6 hours on the morning but found out there was no vacancy so we had to look for another hotel in short notice.

We know that Singapore accommodation is atypically expensive so for a bit more we were very happy to have the 'living room' space as well as the kitchen to eat anytime we wanted to.

We were happy to buy the food and dish it up whenever we wanted and the crockery/cutlery etc was sufficient. But there is no point having salt and pepper shakers if you do not provide salt or pepper. We felt stupid checking both interconnecting rooms to see if either had actual salt or pepper shakers and then went down stairs and was told they dont provide salt and pepper - this is a very basic necessary service. The booking system said that there was a dining room table. There isn't any - just a coffee table to be eaten off with a single arm rest chair and a very deep lounge which makes for awkward eating. But we really loved the space.

It was perfectly located, close to many things; good eating places around, excellent staff. The apartment was very clean, serviced every day, and had good facilities.

Nothing really, although paper towels in the kitchen would have been useful.

Early check in

No house cleaning on sunday

The roof top pool and apartment was very roomy

The front desk staff were very efficient and friendly. The suite was comfortable and had all the necessary implements for our stay. The Somerset is conveniently situated close to the Bencoolan MRT station. I would definitely consider staying again.

Nothing

The location was great!

Cleanliness could be improved. There were stains on the carpet. And housekeeping wasn’t very thorough.

Everything we needed.

Location, friendly staff. Spacious room.

Noisy due to renovation work. Shabby room. Lack of electrical power points in bathroom.

The family suites was big

There are some ants crawling on the kitchen table top

Fantastic location within walking distance to shops and eateries. Directly across the road from Bencoolen MRT Station. Nice to have room to spread out, with family and visitors.

Shower head in second bathroom didn’t spray well so it was like showering under a water hose.

WORST bed ever!!! The mattress is firm like a concrete bench in Gardens by the bay. And some genius purchased a bed on plastic wheels which is not fixed to the headboard so it’s moving around and very noisy and uncomfortable.

clean, good size rooms, comfortable bed, great location, helpful friendly efficient staff.

room rate getting a little pricey.

the staff, the halal restaurant and mosque just right under the aparthotel

nothing all great

Great location, nice appartment, nice pool area

Clean and spacious

Staff not helpful

good location, clean and good size for family