We had the two bedroom apartment, everything was great and very clean.no complaints

love the space and location. easy to get to a lot of places we wanted to go.

bridge was a little noisy but didn’t bother us. ear plugs were available if they did.

The staff were very helpful in person and in app if there was an issue and got back to us very fast. I really like using the key fobs to get into the accommodation as it made life a lot easier for my partner as we were given 2 fobs. The location is very nice and feels very safe. The accommodation is cleaned to a high standard upon entering. There are many café’s and little stores a short walk down the street. There is a easy-to-find trash chute. The apartment was cleaned well.

The plug socket in the bathroom didn’t work. Therefore I had to blow dry my hair in the bedroom which although helpful you are supplied with a hairdryer the cord is not long enough for you to get close to a mirror so this was incredibly annoying. The bathroom door was not aligned so wouldn’t shut unless forced to. The TV only had Chromecast which when you have TWO wifi outages during your stay means you are sat in silence in your accommodation as there is no radio or anything as an alternative. One lasted many many hours which was incredibly inconvenient. The drawers in the bedroom are incredibly sharp which caused a large cut on my leg for which I had to seek advice from a pharmacy due to the depth. This has now scarred. I purposefully booked a room with a balcony as I was aware this accommodation was smaller than the previous Sonder I had stayed in, when coming to check in found the balcony was locked and ‘inaccessible’ so pointless in having it, especially as there was table and chairs on it. I requested support from Sonder which they were quick to organise however the staff advised me that this was a permanently locked door for ‘safety’ which I was not made aware of on booking. The sofa had stretched and frayed fabric on the cushions where you sit. The smaller shower head had a leak where the hose was attached. The beautiful deep bath was unusable as there is not enough running hot water to fill up the bath which was incredibly disappointing. There is only 1 toilet roll for a 10 day stay for 2 people – not enough. Top Tip – Pop down the road to CVS and grab some more. They sell them as individual rolls. The air conditioning had no instructions so therefore we were unable to use it – and without a working balcony it made the accommodation very hot in the May heat.

Sonder was close to many restaurants and tourist attractions. The parking was right across the street since parking is not available at Sonder.

Our air conditioner wasn't working so it was hot in our room and very uncomfortable . No one could fix it so they gave us a fan but it was just moving hot air around. The windows opened but the sound of the train and bridge right outside our window made it hard to rest and most definitely couldn't sleep.

well equipped and very bright

lots of noise from the location. Washington Bridge, two train tracks and a busy roadway

very modern and friendly helpful staff

the balcony was very dirty, not useable and lids for pots and pans would have been helpful

the property itself was nice as was the apartment.

there was no tv service unless you connected to your own accounts and mine would not connect. the thermostat was difficult to use and it needed instructions. Uber found it very difficult to find unless you put it under the Sonder name so two times Uber left me and also could not pick me up. also it did not bother me but it may others it was right in the train and highway so it was noisy.

Spacious, modern apartment in a perfect location

A couple little things needed repair- like the toilet paper holder.

Nothing.

1st room smelled like smoke, has to relocate. Elevator broke, brought my 70 year old mother with a heart condition and she could not walk up to the 5th floor. Windows broken, noise was so load. Train tracks right by the room, could not sleep. AC not working. Water pressure was low. Fans delivered at midnight.

Property was so nice. From the easy to follow self check-in, to the fantastic unit with tons of amenities, we were extremely happy with our first time staying at a Sonder. Location was great. Beds comfortable. The super windows kept the street noise at zero!! fantastic place!!! bonus, Old City parking was across the street. A little pricey, but it’s convenient and the car was ready and waiting for me at the time I requested.

liked everything

Secure, easy to navigate, beautifully styled, conveniently stocked with

A little close to loud trains but, to be fair, ear plugs were given, and would like hot water to last longer.

I was super impressed with this place. I booked it for my son and me for 4 days in Philly. I wanted somewhere close to everything since I was planning to walk everywhere. I liked having a fridge to store my water and some snacks and a washing machine/dryer!

There were a few things that needed some repair work, but nothing crazy and nothing that was super noticeable.

nice location, perfect flat, bright and clean, nicely furnished, fully equipped, wonderful view…

could not get my key at arrival

very clean, close to all convenient.

no free parking

The apartment's location is excellent, close to all historical attractions and just a few blocks away to Chinatown and city center. The two bedrooms unit we stayed had everything we needed. The unit looks very new and clean. If you have a car, you can either park in the Old City Parking garage just across the street ($35 for 24 hrs) or two blocks away in the Constitution Center parking garage ($23 for 24 hrs).

location was perfect, within walking distance to old Town. Clean and modern with everything needed to self cater

didn’t realise there was a limit to requesting toilet paper, dishwasher tablets etc. There were a couple of each but had been told to request extra supplies if needed. one of our requests were denied even though we had stayed almost 3 weeks. Sonder Would have had to supply these if new guests had arrived so why not guests who stayed quite a long time.

it was very up to date! all of our rooms were clean and ready for us at check in!

parking