Thompson Savannah, by Hyatt

Great location with easy access to anywhere in Fredericksburg! (Right next to Wegman's- which was nice!)_. Suitable amenities for a travelling family with kids, nice breakfast, great staff at the reception- very curtious and professional.

All good!

It was in a great location and the free transportation within a 3 mile radius to and from a location of your choice, staff was great the bartender Zeke was really nice.

Bed was ok but not as comfortable as i thought it would be

The atmosphere was quiet and it was nice, very friendly people.I am not talking about staff.

I don't like that. There are hidden fees and taxes. They place a hold on your account that is charged $75 a day. Once you live, you know, you get it released. And everything like that, and that's fine. That's at every hotel. But they also charge a destination fee. I don't know what that's for it was a surprise fee for me. I wasn't told about that. I don't like that. There are no trash bins available to dump out your trash and there's no trash bags in the trash bins. In the your room,you're just putting trash inside an empty bin The drinks in the fridge, there's no need to get them. because they're all warm. You might as well go to the store. Get you a small case and use the ice that they have there Why pay $4 for a little tiny warm soda, where you can go get a case yourself. They don't have any light beer. There's no variety there, but there's nowhere. You can get one, that's close by. You don't want to move your car because you don't want to lose your park. Or you probably already paid for an hour or so for the parking spot. So if you move it, you're not guaranteed to get it back and you're already paid for an hour or more.There's no getting that back.

The space in the bathroom and variance in snack and beverages were great. We were glad there were streaming services. We did get an upgrade on our room upon arrival which was nice.

The power went out in our room before we checked out the next morning. We didn’t have any working lights in our bathroom and the wall sockets stopped working. This was after using a steamer provided by the hotel and charging a phone - nothing crazy. We asked for an extra blanket to be brought to the room and they said yes on the phone and then didn’t bring one, saying they had no extra blankets in the hotel only sheets. There were no throw blankets in the suite. We had just come in from the storm and would have been nice. They would not let the Uber Eats driver bring our food up to our room even with our explicit approval, and also refused to bring it to us. We have to walk downstairs to get it in the middle of the night after hours of driving.