Excellence customer service, great location close to shopping mall and train station.

Amazing hotel, highly recommend. Room was very comfortable with all the amenities you need. Shower/ bath combination was very nice after a long flight. Very clean. Convenient location next to Kawasaki station but still quiet. Staff was very friendly and helpful.

I definitely stay this hotel again when I have a chance to visit Kawasaki city.

Property is located at the 2nd floor of the building. It would be nice to have a clear direction especially for the tourist or someone new to the area.

Perfect, and super easy access to central Tokyo and Yokohama

Well located nice and close to Kawasaki station. Right below are many food and coffee options and Lazona mall is next door making Metropolitan an incredibly convenient hotel to stay at. Bonus is the excellent pricing compared to areas in Tokyo.

Great hotel, super clean and friendly staff. 5 minute walk to train station and a mall.

Our family stayed with n this hotel for 4 nights and we loved it! Very close to Kawasaki station. The hotel is always clean, quiet and a nice ambience. Our room has everything that we need and the hotel renews our supply of amenities everyday. We have breakfast included in our reservation and it was so worth it! The buffet breakfast was always delicious! Last but certainly not the least, ALL the staffs are very accommodating and hospitable - everyone went above and beyond their service in this hotel. Will definitely book our stay here again when we visit Japan in the future!

The staff is incredibly helpful! The hotel is conveniently located, just a 5-minute walk to the train station—only 30 minutes to the center of Tokyo and 20 minutes to Yokohama! It's been a very pleasant stay!

Love this hotel- recommend it

Everything was great.

Nice location. Very easy to walk to from Kawasaki station. Room is spacious and very new also.

Pros : Perfect location and access. Many shops and restaurants around. Staff are friendly and helpful that they satisfied all our requests. Thank you! Laundry room and microwave brings big convenience. Room was clean, quiet and with reasonable size. Cons: No hooks to hang clothes and towels in bathroom that caused inconvenience. Booked for people but only 2 nightwears and bottled water was supplied each day.

This hotel so convenient, a lot of restaurant around and close to JR Train with in 3 minutes walk.

One of the best hotels i have ever stayed at.

I recently stayed at this incredible hotel and was thoroughly impressed by its convenient location. It’s directly connected to a train station, making transportation a breeze. Additionally, its proximity to several malls and a variety of restaurants adds to the convenience, especially for those visiting Yokohama and Kawasaki. What truly stood out was the hotel’s breakfast and lunch buffet – a delightful experience with a wide array of delicious options. This hotel is a perfect choice for anyone looking to explore this area while enjoying comfortable and convenient accommodations.

I love the friendly service.

Excellent

This hotel goes above and beyond! Fantastic location right next to Kawasaki station, with shopping and many restaurants within a short walk. Possible to get to Tokyo central station within 12 mins on the train (platform 2 and 10 to return). We absolutely loved this hotel and can warmly recommend it. The rooms are well sized (not huge, but practical) and ours had a seating area and separate bathroom. With a fridge, kettle and bathtub we were comfortable and able to buy fresh fruit and to bring take out to our room without issue. Special thanks to the hotel staff for providing service way above the expected. I accidentally left our car rental agreement and a bottle of water in the parking cellar, only to be reunited with it in the morning when entering reception. How they knew which hotel we were staying in is beyond me, but showed a level of care you rarely experience elsewhere. Special thanks too, for the wonderful breakfast sandwich and tasty coffee provided in the lobby. Absolutely delicious egg and bacon sandwich, what a way to start the day. Overall an amazing stay here and would warmly recommend. Thank you to the whole team for making our experience such a positive one. Keep up the great work.

The hotel is in a very convenient area with shopping and transportation nearby. The staff was very attentive, helpful and friendly. Will definitely come here again.

The room was quiet and comfortable, staff was professional and courteous. Room was a bit cramped, but closet was nicely organized.

Great overall experience. Best bath room.

Clean and convenient with lots of food and shopping nearby.

Excellent stay! The only downside is I booked a room with breakfast package for 4 people but it turned out I still need to pay additional fees for 2 people.

This is a well equiped hotel with every good transpotation and resonable price.

Great public transport connection and walkability

Convenient location- next to JR station and close to Haneda Airport, Room Size: comparatively large.

Good!

It was clean and comfortable. The layout of the room and interior design were cozy.

Plenty of restaurants and train nearby.

VERY GOOD

Very good location, walking distance to JR, many shops and eating options. Room is good size and very clean. Will stay again.