Yes

The location.

Very outdated rooms and furniture, pool also outdated and crowded

Location. Rooms. Friendliness of staff.

They were just so busy. A day of a big match, an American tour and a show, and staff were just run off their feet. As friendly and kind as everyone was, they were just overawed and led to slower service than usually experienced. I felt sorry for them at times as they were pulled from every angle. Everything was fine, and they were apologetic that they couldn't get to everyone. Maybe a booking system could have been introduced for the restaurant so you could limit tables and allow the staff a breather.

The room was clean and the mattress was decent. They were able to get us checked in an hour early and checked our bags for us while we waited. The pool facilities were nice.

Rules around the pool were stringent. Limited hours (closed at 630p on Sunday), have to wear a bathing cap. No A/C and the fan provided was not strong enough to keep the room cool.

Comfy hotel and staff very helpful and friendly. Swimming pool great for kids .

Missed that there was'nt any complimentary shower gel , shampoo n conditioner , as i hadnt brought any for my 2 night stay. This hotel is a little too far from city centre and shops for walking back forth, and taxi was expensive.

So close to city centre. Clean and spacious bedrooms. Great breakfast, so much to choose.

Great pool and jacuzzi. Able to get rooms close together for our group. Room very comfortable and quiet. Mattress nice and firm. Different pillows so you could have soft or medium firm. Central but not in heavy traffic area so actually quiet while still being walking distance to restaurants and attractions.

location

Bar service very poor Pay parking is a problem poor value for money

Beds were comfortable and the staff where nice ..also good location near the 3 areana

400 euro for 1 night and no breakfast included which is actually unbelievable or no toiletries.. can't check in until 3 and have to be checked out by 11..

location

can’t check in until 3pm - Someone pulls the switch and all rooms are ready at 3 ? No air con - 7th floor rooms were hot. not enough lifts. hotel with Vending machines on corridors are tacky

The bed and room were clean and comfortable.

Room was poorly stocked with towels and no dressing gowns despite ringing down. Bar and restaurant were closed, we ate in the lobby.

Very Friendly staff, couldn't do enough for you.

Food portions and temperature could be improved, it was served a little cold for my liking.

Everything except below!

The room was very warm during the night and it was too noisy to open the window.

Staff are very friendly.

Room was very tired. I'd booked a family room. Previously stayed in an executive room which was far better.

there swimming pool, room is nice and quiet, staff are accomodating.

there is no complementary bottled water in the room, no laundry bag. We ordered food from their restaurant and it took 2 hours to be delivered in our room. And distance wise, it's quite far from the city centre.

location is spot on

the hallways to the rooms were a bit untidy.

clean. spacious. comfy. staff we’re extremely helpful!! checked in early at no extra cost and wasn’t expecting to be able to - very polite and helpful staff when I checked in.

my hangover the following morning

Great room, nice breakfast options and friendly staff. The room was nice and big enough for the price we paid. Great amenities too.

Room service didn't tidy up our room despite leaving the sign on the door to do so. The room had no air vents so we almost got suffocated the first night we were in and then we had to leave the windows open throughout the stay to avoid that - which would have been okay if this wasn't in the winter.

Lovely hotel with a great atmosphere, staff very friendly and the hotel is kept really clean.

Nothing

Very friendly staff,lovely clean spacious room,and breakfast highly recommended,great location for Bord Gais Theatre,great value for money,will definitely stay again.