The room was very nice, comfortable bed and with a bathtub in the room which helped a lot with the cold temperature. The interior garden is beautiful, with a lot of plants which give a lovely atmosphere of the place. The spa is also nice, we had a massage and used also the sauna and it was very good.

The room is not properly isolated and during the night it can get very cold. Also you can hear everything from the near rooms! For ex our neighbours had a fight for 1 hour at 2 am which besides that kept us awake it gave a very bad feeling. We had to call the reception to make them stop.

I loved everything about this charming beautiful hotel. You feel like you are living inside of a movie. The views were great. The Roman bath spa was also a great experience. My bed was super comfortable and there was also a tub in my room to take a long relaxing bath. There are plenty of spaces for you to sit in the "indoor-outdoor" areas and eat meals, read a book, etc. The staff also were very helpful.

The balcony door to my room did not close all of the way.

The style and Roman baths . My room had a panoramic view and the sun hit it during the whole day so it was very warm. I loved it!

The kitchen was only opened during breakfast. Because it is a boutique hotel it has no room service. I think I will consider this next time I travel with a child.

We arrived at 9am after an 11 hour overnight bus ride to the very welcome news that we had been upgraded to a suite and we could check in early at no extra cost. The decor inside the hotel is superb and the room was absolutely beautiful with a nice big bath and comfy bed. We also had nice views over Arequipa. The staff were very helpful and gave us lots of useful information. The breakfast was big with lots of different options and all very tasty.

Not a single thing disappointed.

everything, very charming atmosphere and the staff was super helpful with everything

nothing

the views from the balcony and terrace, the forniture and the colors :)

the whole abobe the bathroom wall (no privacy) and the breakfast had just a few things

unique and moderately luxurious

boxed breakfast was not good

Loved our 2 receptionists, both were more than helpful. I don't often hug a receptionist in a hotel goodbye bit o fid in this instance. The hotel was probably an old Spanish home, there are hallways, patios and rooms all over the place, definitely not your normal hotel. Great lookout points of the city. It is a photographer's dream, hibiscus flowing down from higher points and while there a bride was usi g the hotel prior to getting married for photographs. Our room had a most interesting interior design, the bathtub was sunken into the floor, the toilet and shower were located behind a door further in from the hand basin. Location is extremely good short walk to historical center, bars and restaurants.

Breakfast was well stocked buffet BUT we prefer bacon and eggs and they supplied scrambled eggs but there was nothing heating the serving dish so the eggs were never hot, in fact barely warm. Bacon in Peru appears to be a small slightly spicy sausage not strip if bacon as we know it. Toilet seat was loose and didn't fit the base properly. Sadly because it's an older building, hot water takes a while to come through. I was aware there are no elevators so I ca not complain but for my old 70 year old knees they were difficult.

Loved everything about the place We extended our stay as we Loved it so much

I arrived early in the morning after a long travel , prior to checkin, and the staff was very accommodating and let me into my room and even offered breakfast.

A bit noisy , located next to neighbors who play loud music all night.

Such a beautiful hotel. Just like the fotos you see here. I loved it! Nice bedroom, beautiful building, friendly staff. The view is impressive!

The rooms get really hot during the day and there are no air conditioning.

the spa was amazing

location

lovely all round. owner was lovely and so helpful.

Nil

charming, well located and clean

Incredible architecture and building, beautiful setting

A tad cold and no heater