The hotel was nice. But, for some reason the cleaning maids failed to make the bed for two of the nights. It was sorted, but as it was part of our reservation, make sure you understand what you reservation details when it comes to what you get as far as their cleaning service is concerned.

Very comfortable.

Customer service was exceptional

Great location, next to everything.

I stayed at Wyndham resort in Philadelphia for 5 nights. The lobby is clean and the people were friendly. That is where the good fortune stopped. Upon stepping into the hallways a stench of stale cigarette smoke greeted us. The room was falling apart - drawers that don’t open, bathroom doors that don’t lock, a clogged bathroom drain and a broken hook on the wall to start. The drawer, while trying to unpack snapped off the tracks completely and broke. I notified the front desk and was told if you don’t need it, put it to the side. I did. Even though I said I would like to unpack. I unpacked anyway, and continued about my vacation. I walked through an even stronger stench to return to my room- this time of smoke and marijuana. After returning to the room after a long day, took a shower in a tub that did not drain. I finally went to the front desk. I was sent an electrician to fix the issues. He could not. I made a comment about the smoke smells, as I am allergic and it was becoming increasingly worse. He said “many people smoke in the stairwells and it seeps through the halls”. I asked if we should move rooms and he said it “wouldn’t make a difference”. I contacted hotels.com which is where our reservation was and they insisted we move rooms. We did. This one was in better shape, physically and had only a faint smell of smoke. Only to wake up in the early morning (5am) to a swollen face, and eyes due to the smoke in the halls. It continued to be an issue for the duration.

The staff was AMAZING! Super friendly and caring. From the front desk, to concierge, to Tracy at the bar. We were always met with smiles and great attitudes. So although the Hotel was a little noisy, and some parts could use some tidying, our overall stay was great and would definitely stay again!

The hotel room was clean and comfortable. However, upon check-in I learned that they charge you at least $30 a day to park your vehicle. Also, they hold $50 a day for incidentals. I'm already pating $110 a night. All the extra charges were ridiculous.......

Not impressed by Security protokol, after a city tour my key did not work. Reception staff said my room was on another flor, I disagree but godt a key, it turned out someone else was in that room. Back in reception security escorted me to my room, but then they wanted me in a new room after some time got one, however this was also not empty, at this point I was not happy- 35 minutes later I got the fourth room! I can not in a lifetime recommend this hotel. Staff said if I would complain I should wait for the general manager which would be onsite in 2 hours

Amazing very good hotel, very friendly people

You can tell it was an older place that could use some renovations but all in all very comfortable and perfect location for all of the historic sites

Great location, good price, worked out really well for our stay in Philadelphia. Would stay again.

Customer service team was very friendly.

Perfect location for exploring Philadelphia and all its historic sites, the staff was very friendly, great stay over all.

Everyone staff member was friendly and helpful. They gave us recommendations that were super. Everything we wanted to see was within walking distance of the hotel. We would rebook in the future!

Check-in was amazing. The front desk clerk Ericka was AMAZING. Beautiful energy. The hotel was beautiful and the within walking distance of a lot. I found a grease stained washcloth. But that was my only issue.

internet connection was very bad

It was clean

Enjoyed our stay

We will definitely stay there again if we are in Philly!

Staff was wonderful. Site was just a bit dated. It was fine for the price and served its purpose but not a place that I’m excited to stay at again.

Before my arrival, I received numerous emails about dining services and parking. But no warning that there would be no water available between 11 PM and 5 AM because of repairs. I arrived at 11:30 PM. Was greeted by an employee desk clerk who did not inform me of the lack of water, and very rudely told me I wouldn’t be able to get water until 5 AM after I discovered the problem myself. I never stay at Windham Hotel again.

I really enjoyed my stay. The carpet is a bit outdated but they manage the property pretty well, for it to be in the historic district. Staff was very accommodating. The service in the restaurant was superior, Tracey made me feel welcome every day I dined. Parking was convenient in the garage attached to the hotel. Everything I needed was in walking distance. I felt safe in the area. I would return.

The location is very convenient, however the management needs to take a closer look at the rrooms

Nice and clean. Friendly staff and the restaurant is a bonus. Thank you and look forward to staying in more Wyndham hotels

Coffee in the morning would be nice!

Everything was incredible!

Couldn't get a cup of coffee in the restaurant or in the lobby.

Unbelievable but there is no stable hot water for bath after 10pm. Waited for 10 minutes and had to take a shower with cold water. Almost got cold. Everything else is fine though

Very nice people check in was easy location is great. Chris is very sweet such a happy guy. Don checked me in and he was very nice as well. Enjoy my stay will be returning often

I was pleasantly surprised with the hotel, as some reviewers made it seem terribly outdated. The lobby looked like it had been completely remodeled and the room was in decent shape. My only complaint would have been that I thought bathroom cleanliness could have been a little better. In terms of the staff, however, they were amazing. Cesca at the front desk is a rock star. It was one of the best check-in experiences I have ever had at a hotel and she had even remembered my name after my check-in when I stopped by the desk the next day with a question. Same with restaurant staff. They were all very accommodating. For this price, you simply can not go wrong.

The location is so convenient. Close to most of places we visited. I will definitely come back again.

As far as likes - it was within walking distance of the nightlife and historic sites. Dislikes - the staff is rude at the front desk, There were brown stains on the side of my room's toilet, and long hairs in the shower from the previous visitor. A cockroach was seen on the wall within 20 minutes of stepping into the room. Save yourself the headache and book elsewhere.