Good location great facilities great breakfast friendly staff

Nothing

Parking seemed to be expensive

Bed was small. Was not a queen size bed. More full size bed

I've stayed in many Hyatt properties around the country. Always have a friendly staff and the properties are always clean.

The free wifi was very unacceptable. Slow or no connection.

location, bed and mattress

pool was icing cold. breakfast was very limited.. where is bacon? different kind of eggs? sweet pastry? there were many tables but food was so repetitive. valet parking crazy expensive!

We had a lot of options during the day and night as to where to eat or go listen to live music. The hotel is also within walking distance of Museums, the Capitol Building, and parks. The only drawback is being aware of the homeless population because one wrong turn can put you into a bad situation.

Booking.com said there was free parking, so when we tried to enter the parking garage and the ticket dispenser said "closed", we were a little concerned. We drove up to the front of the hotel and were promptly told that it was valet parking only for 54.00 a NIGHT. On top of that, any time we called for our car, they send you a msg asking to tip the valet, suggested rate...7.35! Needless to say, it cost us an extra 200.00 for that stay. I am also a big coffee drinker. Guess what they don't provide? Once breakfast service is over, you then have to buy coffee from their Starbucks kiosk for 6.00/Venti regular.

Great location

The room was quite small and the toilet was not working properly….it took forever for the toilet tank to fill and this made flushing quite difficult . No USB ports in room to charge mobile devices.

Clean room, comfortable bed and excellent breakfast.

great location, really big room with a decent view. breakfast was good, would be better if it was available until later on week days.

cleaning in the bathroom could be a little better, but overall was good.

I like that It’s in downtown

I didn’t like that the beds made my back and neck hurt and the same for my other guest

Breakfast good. Valet Staff excellent Actually all the staff friendly and helpful

Check in at 4 is late . Had to pay extra to get inn earlier. Valet parking expensive for

Apparently the rooms are not properly vacuum cleaned. Cut toe nails were laying around in the whole room, and unfortunately 3x asking to clean that didn’t help.

very close to good restaurants and points of interest.

elegant and clean.

Aircon is noisy, corridor noises easily heard in rooms, breakfast is average, staff is correct but not especially friendly. It’s all very average but quit expensive.

Location was great

Mattress was very hard. Noise from street and construction.

everything

nothing

Clean, comfortable and pleasant/helpful staff

Breakfast is not bad, the location is good, staffs are nice and the lobby looks good and comfy.

Our bed is a little bit to soft, making a backache