There were homeless outside the property. I never stayed there. I told them all of that and I have not been refunded as yet!

HOMELESS OUTSIDE PROPERTY I FID NOT DTSY THERE

That i could sleep in it

The pictures werent as advertised, they lied about the 10 minute convention walk, the area was bad, the sink was running, the neighbors were loud, the place reeked of liquor, directions confusing, and i didn’t even get the sofa bed i was booking for

Not accomodated at all. They made us stand outside the building because it wasn't 4pm. The entry to the apartment is shady area. The bedroom size is very small. Balcony opens up to trash area/ dump area. So it's waste having a balcony bcoz one can't really make use of it. The apartments needs some maintenance and repair. Sofa and chair are both old and have no cushioning left. The apartment wasn't cleaned properly as we could still see the stains.

apartment was clean

Building was very dirty and no smart tv . lot of mosquitoes

the apartment is in the center of downtown area. It is near to supermarket, restaurants, shopping center (probably 2-4 blocks away from the apartment), etc. The apartment is very clean, roomy (adequate for 5 people), and very well equipped. if I have a chance to go to LA for the 2nd time, i will definitely re-book this apartment!

Location, Cost & Value

The only thing that I could honestly say was a draw back while staying was 1. how to work the 3 remotes 2. how to start the dishwasher I loaded the dishwasher for a clean exit for staff and could not for the life of me figure out the 7 buttons with no identification. lol same goes for the tv. There was one time I got the tv to work and the internet lost connection (which it does that at our house to from time to time- so not a problem) but I couldn’t figure out how I did it to begin with. but other than that, everything was amazing!

everything

parking

1. Good proximity to downtown LA. 2. Reasonably priced. 3. Most facilities and amenities were in good condition (except heating).

1. The PIN code given to me was wrong so I couldn’t get into the unit. I had to call customer service to reset the password. This was highly inconvenient for my family standing outside the door after our long flight from Australia. 2. In addition to the above, I haven’t been refunded for my early check-in request which was not honoured. 3. The heating does NOT work. 4. Parking is not available. 5. As a result of 4 above, I asked for the address beforehand to decide which parking lot to book. I find it very odd and suspicious that you wouldn’t give the address of the accommodation to a guest that has paid in full. This really doesn’t make sense to me. 6. There is graffiti all over the building which makes it look quite sketchy. 7. There wasn’t enough laundry detergent provided.