Everything, amazing views, lovely staff

Location, cleanliness, and brand

Nothing

Location, staff and clean rooms.

The heaters were all on timers and the apt was very cold. We went down to reception and got more heaters, but same issue. Heaters all turned off at night and it was very cold. The bedding was not winter weigh, I woke up freezing and ended up putting my coat on the bed!

The room was clean. The staff were friendly. The location to the CBD.

Flaky paint , worn carpet, bathroom layout.

Friendly and helpful reception staff and location

The bathroom was not clean, there was long hair on the floor obviously left from previous guests. There is a building next door with scaffolding and plastic sheeting which made alot of noise due to the windy conditions. Very tired and dated rooms which will be looking forward to an upgrade. Just dont think it was worth the nightly charge.

Central location, available at short notice

Was quite dated - a little rough round the edges

The hotels location is great so handy to all the attractions I was interested in visiting. Staff were friendly and helpful. Security was also good Front door locked I think 7pm?? And needed to use key card for the lifts to work.

I was up on the 16th floor and there was a strong smell of cigarette smoke that came from somewhere else in hotel.

Location

Many works around the hotel (inside and out)

Within walking distance to the city, harbour, and restaurants and pubs. The hotel staff were great and friendly.

The late night noise from downstairs as there are a few bars.

close to town & nice space

no windows so very hard to judge time, and personally I like having windows to allow fresh air flow within the room.

location

very dated and dirty

cheap and cheerful

woken up at crack of dawn on a Sunday morning by a helicopter dropping in building materials!

Great location, spacious, quiet and comfortable. It's an older hotel and showing its age in places, but given the rates it's pretty good value for money. The availability of free Netflix services is great.

The room windows would benefit greatly from an external clean, to improve the look-out over the harbour/city.

The woman on reception was fantastic. She helped me with connecting my iPad to internet when I had issues and enquired about my stay and followed up asking how I enjoyed the food show etc. the suite was good. Would have been good to have a knife and fork available to eat my takeaway Chinese but I made do with a teaspoon 😂. The bathroom was clean however, there was some hair near the shower. I’m not fussy and in my younger years was a house maid so I understand sometimes things get missed. Just a last minute double check on the room would solve it.

As aforementioned. On the whole great value for money and location 👍

great price and comfortable

tiny bit dated

There was an eyelash on the bathroom floor and one chair had a bloodstain on it. There was one bedside table missing and the bathroom was extremely cold because of the extractor fan, as you could see right through the wall.

The bed was comfortable. The staff were great, very welcoming and very helpful. The location was great it was in walking distance to everywhere that we needed to go. The parking was nearby.

The room had marks on the walls and the cooking utensils need updating as the pan was stained as well as the cooktop. The tv in the living area could have been in a better place for more comfort. It would have been better if the balcony was usable and if the windows could have been able to be opened a bit more. The bathroom door was cracked.

walking distance to city

lack of carparks - the location of carpark when you found it. the building was very tired and disappointing. staff were not overly helpful. was there 3 nights and not once was room serviced. bin was full, had to ask twice for towels and very nearly ran out of toilet paper. no light switches by bed for bedside lights. i could go on but am too disappointed.

Clean & quiet Low cost Location

No tissues

Very central. Walking distance from many things

No plates or cutlery so couldnt eat in the room

central location

The room was very noisy from city noise and other patrons. It would be good to have blackout drapes/blinds in room. The city lights were bright I could not sleep from the light coming through and around the drapes.

Check in was super fast and easy, far less of a hassle than any other place I’ve stayed in

The suite/apartment was just a bit old, in need of an update - but no issues in terms of cleanliness