Very convenient, staff very helpful and accommodating. Clean, safe and plenty of dining options.

I experienced one of the most cordial and helpful staff members at this particular hotel than anywhere else in my many years of travel. Such courtesy and integrity!

We had a wonderful time at this hotel. We could reserve the available executive twin room in the last minute. The room was wonderful. It's a corner big room and the bathroom is also huge. We also had a breakfast buffet. We would love to stay this place again in the future.

The matress is too soft. The choice of pillows is limited.

It is located in the same building of the Shin Yokohama station. The staff is very experienced and the building has few shopping options like Bic Camera (a departmental store), Loft, Uniqlo etc

Great

Very clean and convenient

No upgrade, no free drink, you have to pay for beer in lounge

Great location!

Conveniently located to transportation, shopping and dining options.

Rooms were spacious and very quiet we didnt hear anyting so had a very peaceful stay. Free amenities were a nice touch, clean rooms and fresh pjs every day , breakfast had good choice with lots of hot and cold options inc pancakes and omelette. Really convenient for trains just go down the lift. Gym was ok just a couple of cardio machines and dumbells. Not much storage in room for long stay. Slightly hard to find when you are jet lagged and dont know how to find hotel in busy station.

Very convenient location adjacent to the train station.

the best hotel in the area for price, service and restaurants

Easy to get to anywhere you want. But, sometimes, elevator was busy.

Extremely convenient as it is located right above the train station

Associa Shin Yokohama is a favorite place to stay for the end of my trip to Japan due to the convenience for catching the airport limousine downstairs to Haneda Airport. It also has the JR station below. The rooms have a big entrance and are clean. The front desk is a hit and miss as to friendliness but overall they are professional. They charge 1000 yen if you lose a room key, unlike in the USA where they don't care if you turn it in.

Convenient location. Subway station is on the ground floor of the building. Lots of shops, restaurants and grocery stores around the area. Reception is located on 10th floor in the subway station complex. Hotel staff are cheerful and helpful.

I will definitely stay again

Convenient and nice staff

The hotel locate at the JR station， near Nissan Stadium, for me easy to go watch soccer match this time, shopping and eating are very convenient.

You are in Japan but you could be anywhere: business hotel are comfortable and unpersonal. You have whatever you need and a good service. The good point is the hotel is over Shin Yokohama station. The entrance is a bit difficult to reach: inside the station you must take an elevator to the highest floor.

We were fortunate to spend a pair of wonderfully serene nights (July 10 to July 12) at this hotel, providing a memorable conclusion to our journey before our return to Canada. The establishment was not only beautiful but also impressively expansive, and our room mirrored this grandeur with its generous spaciousness. An additional luxury was the incredible convenience offered by the hotel's location, boasting a plethora of restaurants in its immediate vicinity - all just a stone's throw away. This plethora of culinary options, readily accessible just downstairs, was nothing short of a delight for our taste buds. The staff at the hotel were the personification of excellence, extending their helping hand at every juncture. Their friendliness and dedication to solving our queries were commendable and truly elevated the level of our comfort and satisfaction during our stay. Moreover, this hotel proved to be a phenomenal destination for indulging in shopping and fine dining. The vicinity abounded with a wide array of shopping options and exquisite dining experiences, making our stay all the more enjoyable and diverse. We truly appreciate this comprehensive and gratifying experience that so wonderfully combined relaxation, culinary delights, and retail therapy.

Good location , direct access to Shinkansen station. It is good to have free water server on each floor.

Very clean, new, convenient location. The only drawback was there was very limited plugs to charge next to either side of the bed. You would think a new hotel would have built in USB ports but none in the room.

Very friendly staff

All good, comfortable.

Lovely hotel. Fantastic staff, great location and wonderful room.

The staff was very nice. Breakfast was good but pricey. Very convenient to have the shinkansen in the same building. There is 7 floors of shopping and dining right in the hotel. The room were small but comfortable. Walking distance to the Ramen museum and other foods. Airport transport directly to Haneda was also convenient. We were able to keep our bags behind the desk for free until our late departure time and after checking out.

The hotel is very conveniently located above the train station, it saves time for travelling. Must take the breakfast as it has good quality.

Best experience Yokohama

Just average

Rooms were very quiet and clean. Accessibility from Airport and to trains and subway was outstanding