Staff is always friendly…rooms feel very private and quiet…decor is updated…balconies have brick walls…it’s beautiful here!

NA

The entrance was beautiful.

Other than the entrance the rest of the property was old and run down. The hallway floors were not clean. The outside doors to the back did not work appropriately. It was hard to get in and out. Parking was a pain as well.

The people working there were so nice. Joked with me about my EAGLES shirt. The room was very very nice. Very clean

The location of the hotel is great. There are lots of things to do in the area. Free parking.

The hotel is a little dated. It was hot in the lobby and in some areas of the hallways. The hotel had an "interesting" smell. It didn't smell fresh but it didn't smell bad either. The price for our stay was OK only because of the location of the hotel. Had it been situated in an area with not as much to do it wouldn't have been worth the value.

Breakfast was good.

There really wasn’t anything we disliked

The service was great for the price and the room was very clean.

There were no complaints.

cookies

it was the worst hilton ive been to

I have stayed at about three different Hiltons in the South Park area of Charlotte and this is definitely the best one incredible size rooms wonderful staff the best ever continental breakfast ever in any hotel I have ever stayed at they had so much food out and all of it was delicious and the staff in the kitchen was fantastic I will definitely always stay at this hotel no one can touch with this hotel has to offer

Everything

Everything

balcony and area close to food

be able to order from kitchen

Size of suite, good beds

Bathroom was too small - tub shower was uncomfortable, toilet seat was loose Promised a pool view but did not honor promise. Room 201 had a horrible view

the property is located close to restaurants and shopping. very convenient.

spacious rooms with balcony, great pool

overpriced snacks at the reception

location

The facility was outstanding!

I could not stay longer. The bar closed so early.

It was convenient and comfortable.

Hair in the shower.

Quiet room, comfortable bed

Long treks to get to the room, confused elevator location, breakfast was overpriced for the quality, inconvenient parking

The location was close to the destination and many restaurants. the room was spacious

I didn’t like how there isn’t a way to see the menu for the restaurants in the room. I also didn’t understand why they market room service but when I called the front desk I was told they don’t have room service. False advertising. It would be helpful to put menus in the room to determine if you actually want to eat there or somewhere else without having to come all the way down to the restaurant. parking could also be better and the carpet in the room had a horrible odor and multiple visible stains.

comfortable bedding

confusing layout