Location is great for traveling through ...easy access to I77. Restaurants close by as well.

I find the hotel has people renting the rooms long term. They hang around the lobby and outside smoking . I would suggest placing them all on one floor. The front desk staff (2 )were outside smoking when I was checking out . They took my key from me outside and didn't ask how my stay was or if I needed a receipt. I guess I interrupted their break...very unprofessional. The evening front drsk receptionist was extremely friendly and helpful. Although the room was clean, there were a lot of maintenance issues that were neglected . These issues that away from the cleanliness, room appears run down. This was my third stay here and may be my last. I realize the area may warrant $100/night , but this place does not.

The area an Rebecca was so helpful an nice

The other guest

No breakfast

The room was a little musty smelling, and the micro/ fridge was in closet area so there was no where to hang clothes.

The price

The smell and stink bugs in the room

That there was a place to sleep…the manager offered us half off the price but wasn’t able to give it to us because we booked through booking.com

Shower was either too hot or too cold. No I’m between. Bugs in the bathroom. Sink was clogged. Each bed only had 2 pillows that weren’t even big and fluffy. Mattress was brown. Dog next door barked all night, music was loud in other rooms. Tv remote didn’t work. Only 1 wash cloth and towel in bathroom.

Convenient 

The room wasn’t clean when we got in there there was no towels, no coffee, condiments, and no quilts were put on the bed 

Nothing didn't get to stay!

Their new policy didn't allow us to stay, my husband's wallet was stolen and he didn't have an id.. we have stayed there for years, we go to Carowinds quite often as we purchase season passes..

The price

How the first room was dirty and the beds where hard and low to the floor