Ramada Encore by Wyndham Whale Cove
About this resort
Nestled in Hervey Bay, this lovely resort for $157 per night is a fantastic choice for your next vacation. Ideally located just 300 meters from the beach in Hervey Bay on the Fraser Coast, Ramada Encore by Wyndham Whale Cove offers contemporary, air-conditioned accommodation. The fully landscaped gardens wrap around a 25-metre lagoon pool and heated spa.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Dishwasher
Hot Tub / Spa
TV
Garden
Family friendly
Map of Hervey Bay
Reviews
4.3/5.0
Excellent(1,046 Reviews)
100% verified reviews
7.0
Spacious unit. Nice pool area. Quiet location with an easy walk to the marina
We couldn’t watch TV the picture was jumping all over the place and the sound was crackling. Ceiling fan in the bedroom was terribly noisy
1.0
Nothing tbh.
I have videos and photos of how unclean the apartment was. The staff on arrival were slightly rude, especially when I asked to change rooms. They were not happy with us booking through this site, booking.com and even said next time its best I book directly. My honest opinion is, it shouldn't matter who books through who, just that it's a pleasant stay. Which this was dreadful experience and not worth nearly $500 of my hard earnt money.
On arrival to our apartment, the cleaners left behind a dirty hand towel, which they use for cleaning in the bathroom. Hair and lots of it throughout the apartment, including random nail clippings. Dishes were not cleaned, and benches were not wiped down. WiFi did not work over the 2night stay no matter what we did to try to get it to work. Cleaners came back on the 2nd day and still wasn't clean enough. The clothes dryer didn't work. And on our 2nd day stay, as we were exiting the building through the hallway, my daughter stood on a rusty carpet staple that went through her thong and entered her heal, resulting in bloody bandaids.
For all matters, I rang reception and all we were offered was 2 free breakfast buffet meals for one morning (I declined as I lost trust in them and thought we might get food poisoning, no thank you) and a text message for a address to the hospital and not liable for any medical problems. (Medical side, no problems we have our own health insurance and travel insurance.) Lucky we didn't need any medical attention, but the cleanliness and behaviour of the place needs serious adjusting.
It was our first time staying in Hervey Bay, we do have family friends who live there who couldn't believe what they were also seeing and we can say, we will not be coming back to this hotel or any hotel under this company worldwide. I highly do NOT recommend staying here. Not above board, not even close. Extremely disappointed in their standards and they need to lift the ball game exceptionally higher.
10.0
Spacious Apartment with everything you need.
Big Pool and Spa perfect for Recovery session for our girls..
8.0
Lovely clean apartment with comfy beds. Great facilities at the resort.
Need to up date the TV to a smart TV.
8.0
Clean room, plenty of parking, easy to access
1.0
They promoted their property was secure and had security cameras, however when l stayed there my car was damaged by theives. They are claiming they are not responsible. I now have to go legal to get them to get my car fixed. All very unfortunate l mean what place does not have the appropriate insurance for guests and their possessions?
Very disappointing
5.0
Facilities including kitchen and laundry were very good. Location was ok.
Toilet and associated plumbing made a very annoying noise all night - needs fixing. The location was not a short walk to the beach or marina.
9.0
Well looked after property. Fantastic pool.
9.0
Wonderful and roomy, clean and the facilities in the room were modern eg: able to stream of at least one of the TV's.
The unit was quiet and relaxing
The bed in the master felt like a double and was quite hard. A queen (medium) would of made our stay almost perfect
9.0
Spotless clean & spacious apartment with fully equipped kitchen, large pool, hot spa and under cover car park in front of the apartment.
Error in keys collection advice -after hours and 2nd floor apartment with no lift.
I was advised a code to open a safe in front of the reception and collect my keys kept in an envelope, afterhours. I collected the only envelop found in the safe having the keys, apartment number and a map. When I checked in the apartment, it appeared not to be the one I had booked. So, I first called the afterhours number and told what information I saw on the envelope. However, they confirmed that it was indeed the apartment, I had been assigned with.
Next morning, a highly courteous staff visited me and informed that the apartment was booked by someone else, my booking was mistakenly cancelled but they had sorted out everything in the middle of last night when the other guests arrived. Something did not work right in the reservation system, and I hoped the other guests did not face any unreasonable inconvenience, when they checked in.
I originally booked a mid-level apartment but the one I was assigned (by mistake) was on the 2nd/top floor having no lift.
10.0
Very helpful staff. Late check in without any issues.
8.0
spacious
not enough light in the property and needs updating
8.0
location fantastic.
sofa bed was very hard to sleep on. mattress very thin.
10.0
A quiet gated location, close to town and beach. walk to Boat club, marina cafes, aquarium.
7.0
Close to attractions we wanted to see and do
Upon arrival the room smelt strongly of. bleach
Breakfast was promoted as an add on but we needed to leave the property either walking or driving to get there. Not very convenient.
10.0
Very clean, spacious apartment. Big bathroom. Great it had 2 toilets.
9.0
clean, well equipped property. great pillows.
kitchen equipment- bigger pots and pans
8.0
roomy apartment
limited parking
9.0
All went well.
Nothing to improve.
8.0
The apartment was superb. Very cleaning and everything u need in an apartment. Great value for money.
The upstairs neighbour woke up early and was incredibly noisy every day from around 5am.
10.0
room was spacious and had everything we needed
toilet roll holder is in the way of door
8.0
great pool area and safe complex
na
10.0
Had to arrange a late check in - this could not have been simpler. The apartment was much bigger than we expected, very clean and the beds were so comfortable. The staff we lovely and very helpful.
The shower was over the bath rather than a shower cubicle
8.0
Very clean, staff were amazing, convenient parking. The kitchen was well stocked with plenty of lovely crockery, cutlery, pots and pans.
The fridge was not in great working order
10.0
Unit was lovely and cleans and the beds very comfortable!
nothing
8.0
Good Bed, Apartment was very well equipped . Great outdoor area. We were on the ground floor and had a lovely large patio, with shrubs and a tree, table and chairs very nice.
Need a couple of luggage racks . Only place to put a suitcase was on the floor. Bathroom is 2 way so entrance from master bedroom , spare room and 2nd bedroom but no locks on any door not even the toilet door. No TV in any bedroom and the TV in the lounge had a black line down the center of the screen so hard to watch anything. A sign on the main entrance door asking people to close it QUIETLY would be a help. Slamming the door at night does not help people sleep.
FAQs
How much does this resort cost compared to others in Hervey Bay?
The average price for a rental in Hervey Bay is $157 per night. This rental is $0 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Ramada Encore by Wyndham Whale Cove. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Ramada Encore by Wyndham Whale Cove. Enjoy the water!
Is Ramada Encore by Wyndham Whale Cove pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ramada Encore by Wyndham Whale Cove?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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